IT Network infrastructure & Systems support Professional with a demonstrated history of working in the information technology and services industry. •B.Tech with over 7+ years of experience in IT Service Management and System Administration/Support.•Currently working as an IT Technical Support Specialist.•Deft at strategic planning, process management (Incident/ Problem). •Expertise in planning & building IT Infrastructure at the enterprise scale involving selection of appropriate technology and products, negotiating with vendors, outsourcing tasks and directing the timely completion of projects. •Experience in Information Systems Management, Monitoring, Analysis, Troubleshooting, Documentation, Hardware and Software Installation, Technical Support and resolutions, Changes and Implementation processes.•An effective communicator with honed relationship management, analytical and problem-solving skills.•Interfaced with top management for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance and productivity to the next level
Listed skills include Domain Name System, Juniper Networks Products, Juniper Switches, Active Directory, and 2 others.