Strong hands on skills towards Data analytics and AI/ML solution automation opportunity predictions.

Worked as a Project manager and business analyst with expertise in Magento cloud based solutions, Bigcommerce, Shopify Commerce management and its integration with ERP and CRM systems.

Key Responsibilities:• Experienced in Mobility Project Management using different technologies.• Created a product development roadmaps and its scheduled deliveries based on Agile methodology. • Conducted competitor and gap-analysis for product improvement.• Conducted the scrum meetings on daily/weekly basis to for product accomplishment demo and backlogs planning for next sprint.• Product demonstration and providing the business based solution to… Show more Key Responsibilities:• Experienced in Mobility Project Management using different technologies.• Created a product development roadmaps and its scheduled deliveries based on Agile methodology. • Conducted competitor and gap-analysis for product improvement.• Conducted the scrum meetings on daily/weekly basis to for product accomplishment demo and backlogs planning for next sprint.• Product demonstration and providing the business based solution to clients.• Suggested enhancements, technology & database updates and implement them seamlessly across large clientele.• Improve the user interface based on user feedback and usability testing.• Provide periodic status report to management (weekly, monthly).• Understand Business requirements of Customers and customize modules/pass it to development team.• Evaluate resource requirements and billable man hours for change requests and submit it for approval from the management.• Troubleshoot and resolve customer complaints/queries in accordance with the Standard Operating Procedure. (Phone, Email and In-Person Support)• Review functional set up & configuration and take corrective action.• Raise support tickets with Internal ticketing system and follow up for solution.• Conduct online and In-person training for users on new functionalities and provide technical know -how. Show less

Key Responsibilities:• Acted as development team manager & worked on scheduled resource management for project/product.• Collection report, Project profit/loss management.• Managing the training activities of Junior business analyst, providing orientations for new joiners about business process flow.• Preparing the enriched WBS, proposal documents with techo-functional informations.• Unit testing the completed milestones before client deliveries.•… Show more Key Responsibilities:• Acted as development team manager & worked on scheduled resource management for project/product.• Collection report, Project profit/loss management.• Managing the training activities of Junior business analyst, providing orientations for new joiners about business process flow.• Preparing the enriched WBS, proposal documents with techo-functional informations.• Unit testing the completed milestones before client deliveries.• Helping Business Development team for reviewing and completing paper work after project award with documents like Service Agreements, Statement of Work, Non-Disclosure Agreement, Prototype or mock ups, SRS, BRD and FRS documentations.• Following up with project team and providing regular updates to clients, identifying risks & resolving them through team efforts, analyzing change requests and implementing.• Helping Management by preparing Project Plan, Business Plan, Competitor Analysis with respect to Product Development and Due-diligence as and when require.• Assisting SEO/ SEM marketing team in their campaigns after project/product launch for promotional activities.• Productivity management of the team conducting the team productivity meetings on monthly basis.• Timesheet review and submission of resources to clients after review.• Achieved Best Performer Award for the year 2019. Show less

Key Responsibilities:• Supporting Business Development team in requirements gathering, prepare pre-sales support documents like, Understanding & Questionnaire, Work breakdown structure (WBS), Proposal, Project Plan.• Helping Business Development team for reviewing and completing paper work after project award with documents like Service Agreements, Statement of Work, Non-Disclosure Agreement, Prototypeor mock ups, Software Requirements Specification, Functional Specification… Show more Key Responsibilities:• Supporting Business Development team in requirements gathering, prepare pre-sales support documents like, Understanding & Questionnaire, Work breakdown structure (WBS), Proposal, Project Plan.• Helping Business Development team for reviewing and completing paper work after project award with documents like Service Agreements, Statement of Work, Non-Disclosure Agreement, Prototypeor mock ups, Software Requirements Specification, Functional Specification etc.,• Worked as Liaison officer and helping team throughout SDLC process. Assisting Design team for UI/ UX deliverables, Development team for functional deliveries, QC team by clarifying doubts.• Preparing Case Studies and managing project portfolio after the completion of the project. Show less