As the Associate Director Operations at Sodexo India Facility Management, I have over 20 years of experience in the hospitality industry, providing integrated facilities management (IFM) services for diverse clients across various sectors. I hold a Certificate of Competency in Electrical Engineering, as well as certifications in Carbon Footprint Study and Electrical Safety, which enable me to offer technical solutions that enhance the workplace experience, improve efficiency, and reduce costs for our clients.My core competencies include operational excellence, business acumen, team building, and stakeholder management. I am passionate about leading and supporting sustainability initiatives that help our clients achieve their environmental goals. Some of my recent achievements include securing a large contract with a leading IT company, implementing a carbon footprint study for a manufacturing client, and winning the Electrifying Star award for achieving revenue. I am committed to delivering high-quality IFM services that meet the evolving needs and expectations of our clients and their employees.