Rajdeep Kaur Email & Phone Number

Gurugram, Haryana, India

Working at AMERICAN EXPRESS- DIGITAL TELLY SALES process in which dealing with :--Manage and Understand expectations regarding data requests. - Enhance processes related to lead utilization and activation of declined PCNs.-Implementing optimal contact strategies for upsell (Platinum series) and cross sell using multiple channels of communication through different campaigns like SNR ,VKYC,CBO and CEN over self generated leads . -Assisting customers in end to end process.-Drive business and achieve monthly sales targets. - Set appointments, understand customer needs, and offer suitable products. - Ensure fulfilment of the applications by helping in accurate proper documents - Interface between American express and customers to resolve application issues. - Stay updated on products and competitors. - Ensure adherence to sales processes, controls, and compliance

New Delhi, Delhi, India

-Responsibility of RM / PB for elite customers.Ensure resolution for the enquires of the customer related to Loan (Home Loan ,Personal Loan) Debit and Credit cards and insurance.-Understanding of financial products, service and market as well as proficiency in financial statements and analysis.-Provide suitable gamut of financial products such as CASA,Credit card, Fixed deposit and other Asset products as required by the customer.

Master'S Degree, English Language And Literature, General

Bachelor Of Education - Bed, Secondary Education And Teaching

English Hons, English Language And Literature/Letters