To provide subject matter expertise and guidance on shift, improving the quality and consistency of delivered services and deal with any operational issues / challenges such as resolving personnel capability and procedural shortfalls to ensure a safe, efficient and service oriented work environment in compliance with regulatory, legal and safety Requirements and standard operating procedures.• Conducts observations and audits using in house built applications, target observations on:… Show more To provide subject matter expertise and guidance on shift, improving the quality and consistency of delivered services and deal with any operational issues / challenges such as resolving personnel capability and procedural shortfalls to ensure a safe, efficient and service oriented work environment in compliance with regulatory, legal and safety Requirements and standard operating procedures.• Conducts observations and audits using in house built applications, target observations on: Equipment Operators and Airside Team Leaders on compliance to set standards during live flight activity.• Performance and capability management.• First respondent for safety incidents accountable to department, attends scene and coordinates with relevant local authorities to clear the scene.• Investigate safety operational incidents and register report in dnata Hub with applicable findings, corrective and preventive actions. Show less

Monitor the provision of equipment in order to ensure the timely provision of equipment and operators to scheduled flights to ensure safe on time turnaround of flights allocated in the zone. Monitor the performance of the operators so as to ensure compliance and development to ensure that the service provided is to the required standard of safety and service.

To position and operate all type of ground handling equipment including main deck loaders precisely and accurately by observing safety of the aircraft.

Successfully managed corporate accounts and inventory for several top ranking pharmaceutical groups and super / hypermarket chain of stores in UAE.

Successfully managed various projects that resulted in diversified business growth. Alongside attended several high level meetings and exhibitions to boost business.