Rajeev Agarwal Email & Phone Number

Nashua

Driving global client strategies / roadmaps. Leading global teams and partnering with vendors, business stakeholders. Aligning IT goals to business priorities. Disseminate best practices on solution positioning and delivery. • Established centralized Global Collections system, integrating with 65 ERP instances. • Revamped customer engagement model that decreased the sales processing by 35-40%

Led initiatives focusing on Digital transformation - Mobile enablement, Data Analytics, Business Process Automation. Head of IT (Infrastructure, Applications, Business Systems, Information Security)Optimized IT cost by 20%. Introduced Cloud computing for Non-Core Applications and overhauled the data center. Developed Information Security, with special focus on Cyber Security, and incorporated measures for adhering to Compliance

Usa(Boston) / India(Bangalore)

Designed the Global IT Strategy using eCommerce Solution - rolled out globally - increasing the revenue by 35% over 3 years. Lead Global team - based in US, France, Ireland and India. Achieved KPIs using internal benchmarking. Redesigned the business processes attaining 25% automation

Driven multiple complex global programs and leading a 200 + team. Managing P & L of more than $30M. Led the Security and Compliance team globally, with focus on data protection, and cyber securityIntroduced new programs to instuitionalize domain knowledge and process insights Managed CxO relationship and worked with Business Leaders to attain objectives

Usa

• Managed the program for a Global SAP HR Rollout for an healthcare major utilizing more than 300+ resources. • Achieved CSAT ratings of 7/7 across IT Governance, Service Delivery, Cost and Performance• Brought process efficiency and optimization through continuous improvement• Mentoring and coaching the Cross Functional Teams

Usa

• Successfully delivered Global Supply Chain Business Transformation based on Core business processes • Planned, Managed and Implemented ERP using Proof of Concept (PoC)• Re-engineered Business Reporting for a retail major • Led the team in building the Enterprise Value Delivery (EVD) Implementation Methodology

Usa

• Increased IT effectiveness through implementation of a web based customer support tool• Managed the IT budget and define the vendor KPIs • Collaborated with Engineering to standardize engineering applications and infrastructure• Consolidated all IT Systems for more effective management

• Led the team through the complete Software Development Life Cycle (SDLC)• Led the team in designing the Custom Database and preparing and executing Test plans• Defined Codification Standards for projects• Designed Data Checking formats and ensured Data Validation for Pilot run

• As part of IT, played a major role as a team member in the commissioning of the plant• Production planning, Monitoring & Execution• Co-coordinate program activities across all departments• Capacity planning and expansion related activities• Awarded for improving quality processes leading to huge cost and time saving• Actively participated in quality audits and ISO 9000 process building

Mba, Business Administration

MBA

B.E, Electronics Engineering

Activities and Societies: Active in Cultural programs

High School Diploma