Systems Software Engineer
Turning Point Software Solutions Pvt Ltd
Bangalore
Redhat Certified Engineer • Linux / Unix • Shell scripting • Oracle • Weblogic • Apache Tomcat• Red Hat Certified Engineer (RHCE) on Enterprise Linux (7.0)• ITIL V3 Foundation certification in December, 2013• As a Systems Engineer, I was involved in Installations, Validation and Maintenance Activities, Troubleshooting on all OMS Products of our client, Neustar.• Preparing staging documents based on the release notes for the deployment which involves preparing SQL, SHELL scripts that eases the deployment activity.• Starting, Stopping & bouncing the applications during the maintenance and also during issues.• Monitoring the application closely which involves alert monitoring and reflowing the alert.• Taking application and database backups (before deployments) and performing sanity testing.• Debugging application logs & Shell/Perl Programming.• Perform Routine maintenance, CM deployment & Implementation activities.• Strong diversified Telecom domain knowledge (products like LSR, ASR etc) and Client server Architecture.• Work include staging activities of CR‘s which includes the collecting all necessary information, pre configuring values understanding what the CR is all about. Testing the functionality of CR.• Perform configuration and provide support for applications, operating systems, Web server setup and SQL.• Provide Level 3 support on production and pre-production environment and provide timely resolutions to other operational teams.• Automate workflow using Shell / Perl scripts and SQL tuning.• Support Middleware & Integration technologies like Web Services, XML, XSD, EDI, UOM and FTP/SFTP.• Identifying and actively participating in Design reviews with the Product Management and Development teams to enhance the business solutions.• Drive application recovery efforts for all impacting outages, including post outage reviews and improvement plans.