Rajeev George

Rajeev George Email and Phone Number

Implementation Manager at Veracross @ Veracross
wakefield, massachusetts, united states
Rajeev George's Location
Melbourne, Victoria, Australia, Australia
About Rajeev George

Rajeev George is a Implementation Manager at Veracross at Veracross. He possess expertise in sql, html, microsoft sql server, javascript, sdlc and 12 more skills. He is proficient in English and Spanish. Colleagues describe him as "I work closely with Raj and enjoy the experience. Raj is highly-motivated, capable and thorough. He sees jobs through to the end and is focussed on delivering positive customer outcomes. He thinks things through, and his solutions are well designed and often innovative." and "Rajeev is a methodical problem solver who has assisted us troubleshooting issues with Synergetic Software on a number of occasions. He is knowledgeable, courteous and takes ownership of technical issues escalated to him. It's always pleasure to deal with Rajeev and I wish him very best for his career in IT."

Rajeev George's Current Company Details
Veracross

Veracross

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Implementation Manager at Veracross
wakefield, massachusetts, united states
Website:
veracross.com
Employees:
110
Rajeev George Work Experience Details
  • Veracross
    Implementation Manager
    Veracross Sep 2023 - Present
  • Intellischool
    Engagement Manager
    Intellischool Apr 2023 - Sep 2023
  • Intellischool
    Implementation Specialist
    Intellischool Apr 2022 - Sep 2023
    Melbourne, Victoria, Australia
  • Education Horizons Group
    Software Support Analyst
    Education Horizons Group Feb 2017 - Apr 2021
    Melbourne, Australia
    • Spearhead IT teams in troubleshooting technical problems across several major product categories, overseeing interpretation, analysis, research, and solution development with a focus on improving response and resolution time.• Bridge communications with stakeholders on a daily basis, providing continual updates regarding latest developments both during routine operations and disaster scenarios.• Track incidents and prioritize requests based on urgency and complexity, as well as document solutions for new incidents.• Cultivate positive relationships with clients by delivering timely, cost-effective resolutions; resolved the largest number of issues, surpassing all existing senior team members in statistic and quality of service.• Gather business requirements for SME in web applications from the client and test new features, generating and submitting a comprehensive compliance report for the government.• Coordinate the Integrated Catholic Online Network (CECV) project as the Key Level 3 Support Engineer for Catholic Education Council Victoria (CECV) for 2 months, including streamlining business scope, aligning business and system processes, and providing training on critical and long-pending issues.• Handle escalations that can't be resolved at Level2 support, acting as the escalation Point of Contact for high-urgency and critical issues.• Prepare test cases to assist development team with creating scenarios for bugs that occur, as well as document resolution steps for new incidents. • Organize in-house training on the core modules of the product.• Facilitate classroom and incident-based training on software for Junior Support Team Members and End Users, as well as mentor Junior Members on resolving issues.
  • Studiootto
    Web Developer
    Studiootto Sep 2018 - Feb 2019
    Berlin
    • Forged productive relationships with clients throughout the project development life cycle, from remotely compiling website requirements to launching their new product.• Wrote code via HTML, CSS, and JavaScript, as well as tested and troubleshot various website functions to deliver an optimal user experience.• Formulated strategies to expand their online presence and boost clients’ product sales.
  • Little Sun
    Quality Assurance
    Little Sun Aug 2015 - Oct 2015
    Berlin Area, Germany
    • Gauged product quality against Lighting Global Quality Standards.• Designed and deployed test data and test cases, analyzing product requirements to ensure alignment with a risk-based test approach that mitigates risk exposure throughout all testing phases.
  • Education Horizons Group
    Software Support Analyst
    Education Horizons Group Nov 2011 - Dec 2014
    Melbourne, Australia

Rajeev George Skills

Sql Html Microsoft Sql Server Javascript Sdlc Xml Requirements Analysis Databases Microsoft Office Customer Service Windows Quality Assurance Software Development Life Cycle Integration Web Services Cascading Style Sheets Jira

Rajeev George Education Details

Frequently Asked Questions about Rajeev George

What company does Rajeev George work for?

Rajeev George works for Veracross

What is Rajeev George's role at the current company?

Rajeev George's current role is Implementation Manager at Veracross.

What schools did Rajeev George attend?

Rajeev George attended University Of Otago, Natcoll Design Technology.

What skills is Rajeev George known for?

Rajeev George has skills like Sql, Html, Microsoft Sql Server, Javascript, Sdlc, Xml, Requirements Analysis, Databases, Microsoft Office, Customer Service, Windows, Quality Assurance.

Who are Rajeev George's colleagues?

Rajeev George's colleagues are Jacob Middleton, James Waller, Daryl Olson, Julie Roach, Ben Mullin, Ilaha Cardoso, Scott Poblenz.

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