Rajeev Kumar Email & Phone Number

Bhiwadi, Rajasthan, India

Over two years of dedicated experience in the front office department of a hotel, I have honed my skills in guest relations, administrative tasks, and operational efficiency. My role included:1. Guest Service Excellence: Delivered exceptional customer service by welcoming guests, addressing inquiries, and resolving issues promptly to ensure a positive.

Bhiwadi, Rajasthan, India

1. Provided excellent customer service at the front desk, greeting guests and managing check-in/check-out procedures.2. Assisted in handling reservations, inquiries, and special requests with professionalism and care.3. Maintained accurate records and updated guest information in the hotel management system.4. Collaborated with other departments to ensure.

New Delhi, Delhi, India

1 - Cleaning Guest Room With SOP 2- Helping Supervisor in Complain Handling and Feedback 3- Clean Public Area Like Corridor, Guest Elevator Area,4- Maintain Par Stock for smooth functioning.5- Clean Private area like Pantry, Staff Elevator Area, Emergency Stair 6- Up to date with Guest Category in Room, Special Request 7- Turndown Service, Deep cleaning.

Varanasi, Uttar Pradesh, India

I worked as a industrial trainee in Radisson Hotel Varanasi. my learning was great there regarding practical knowledge of operations,1.Learned the role of the front desk, including guest registration, room assignment, and billing processes.2.Worked with hotel management software OPERA for reservations and check-ins.3.Understood the housekeeping.