- Channel Development: Cross Sell, Up Sell, Onboarding - Strategic Alliances & Partnerships- Special Projects (Confluence)

- Lead; developing and managing partnerships to achieve business goals through strategic and tactical engagement- Focus on new acquisitions, activation and increasing ticket size- Categories spread across BFSI, E-commerce, Food Delivery, Telecom, Entertainment, Loyalty & Rewards, FMCG, etc.- Prominent partners: ICICI, Axis, HDFC, SBI, Yes, RBL, NPCI, MasterCard, MobiKwik, Flipkart, Snapdeal, Zomato, BookMyShow, PAYBACK, Loylty Rewardz, Paytm, Vouchagram, etc.- Market research and analysis- Conceptualize strategic and tactical marketing plans - Promote products and services through affiliate networks - Analyse product performance to ensure business efficacy - Promotional campaigns & content management- Social media marketing, Email marketing- Manage P&L statement- Gift card sales

Business Development- Account manager for key clients- On-boarding & handling travel agents within U.A.E. and Iran- Identifying and nurturing high potential clients for increased revenue- Setting up market/region specific SOP- Handle escalations for all clients- Training and hand holding of new team members- Develop and implement strategic as well as tactical marketing activities- Liaise with tech and product team to maintain website competitiveness and enhance product portfolio- Relationship management with airlines, hotels, suppliers, tech partners- Participate in trade events- Contribute towards and lead strategic discussions with top management

Marketing- Handling Alliances: Banks, e-commerce, retail, FMCG, etc.- Partners include: Reliance, Raymond, Freecharge, AMEX, Tata Capital, Banks (RBL, DBS, Yes, IndusInd), etc.- Responsible for P&L statement for B2C air product- Liaising with campaign management and social media teams for external promotions- Apprise the head of department and business heads with analysis and reports- Competent in running social media campaigns and engagement activities- Organize trade and customer events- Co-ordinating with international offices in U.A.E and Philippines- Contribute towards and lead strategic discussions with top managementProduct Development- Supplier relationship management; typically, airlines, aggregators and CRS etc.- Ensure the robustness of the portal and seamless booking experience- Get new features developed to keep the website updated as per market trendsOperations- Leading a 12-member team handling cancellation, amendments, failures, new bookings for select clients, quality analysis of online bookings: b2c & b2b- Defining processes and work flows- Customer complaints and escalations- Reservation and ticketingIT Projects- Requirement analysis for new IBE project (CNK group level)- User acceptance testing during the initial launch of the website- Scoping and documenting business requirements- Suggest ways and means to enhance user experience and make Ezeego1 content rich, easy to navigate and be the best OTA / Meta search engine globally- Set up and roll out for international markets - Australia- Maintain development schedule and delivery of new developments, change request and bugs- Draft test cases for all scenarios and markets for both b2c and b2bMiscellaneous- Fare upload for contracted fares using Galileo’s Agency Private Fares tool- SPOC for internal Content Management System (CMS)

- Handling outbound and inbound sales calls for prospects based in United States of America- Achieving pre-determined targets- Assisting the team lead in report generation and other operational tasks

- Selling ICICI bank products (CASA) and achieving pre-determined targets- Training new recruits, maintaining MIS records, interacting with bank personnel