Rajeev Grover Email and Phone Number
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A multipotentialite with over 35 years of cross-functional leadership experience with particular expertise in Operations and General management - specializing in developing and implementing offshoring and outsourcing strategies as well as providing strategic and operational leadership that has enabled the rapid growth of global capability centers in offshore locations especially in India.A highly effective global leader and mentor, a creative thinker and problem solver who has worked in a variety of challenging roles including senior operational, business, program management, and financial systems. An impressive track record of consistently achieving stretch service quality, cost & people metrics.Proven experience in creating and managing high-performing teams and working in partnership with C-suite/Senior leaders across the organization in crafting & implementing Operational transformation strategies. Recognized as someone who develops and maintains cross-functional and global networks to influence successful outcomes. AREAS OF SPECIALIZATION • Global Operational Management • Offshoring, Outsourcing, Centers of Excellence, across multiple service disciplines• International Delivery Centre Operations & Service Management • Six-sigma/Lean Frameworks • Business Transformation & Change management• Global Organizational Design & Governance • People Leadership and engagement• Corporate Governance
Exempserv Professional Services Private Ltd.
View- Website:
- exempserv.com
- Employees:
- 6
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Founder DirectorExempserv Professional Services Private Ltd.Gurugram, Hr, In -
Board MemberMastek Jan 2020 - PresentNon-Executive Independent Director Chair - Audit Committee & CSR Committee of the Board -
Member, Academic & Business Advisory CouncilFortune Institute Of International Business Sep 2022 - Present -
Board Member. Treasurer & Chair - Finance & Audit CommitteeSos Children'S Villages Of India Mar 2019 - PresentNew Delhi Area, India -
Founder DirectorExempserv Professional Services Private Ltd. Nov 2017 - PresentNew Delhi Area, IndiaProviding value-added Financial reporting, Compliance & allied services to the Boards, Trustees & Senior Leadership of Social sector organizations (NGOs) with the objective of making them more impactful towards their stated objectives and endeavour. -
AdvisorShikshadaan Foundation 2014 - PresentGurgaon, India -
Global Head Of OperationsMercer Dec 2012 - Mar 2015Gurgaon/New YorkResponsible for global Operations & driving Operational strategy & excellence across multiple lines of business (Talent, Health, Retirement & Investments) represented by over 9000 colleagues in over 25 countries including shared services centers spread across India, Poland, Portugal, China and Ireland -
Head Of Global Operations & Shared ServicesMercer Nov 2008 - Nov 2012Gurgaon, IndiaResponsible for setting up and leading Mercer's shared services operations in India scaling up to over 2000 employees across multiple lines of business operating out of two locations. Service delivery spanning multiple markets (US, Canada, UK, Ireland, Australia, etc.) and in the field of Benefits Administration, Pensions actuarial valuation, Finance & Accounting, and IT Services -
Asia-Pacific Outsourcing & Gbs LeaderHewitt Associates Apr 2007 - Nov 2008Gurgaon, IndiaLed Hewitt Associates' HR Outsourcing business spread primarily across India, China and South-East Asia - transforming the business and driving profitable growth along with significant operating income improvement. Additional charge of Global Business Services for the region covering Real Estate, Procurement, Security & Risk management and IT -
Head - Hewitt Bpo Services, IndiaHewitt Associates Apr 2003 - Mar 2007Gurgaon, IndiaSet up and scaled Hewitt's Operating centers in India to over 5000 employees - the first in India across Benefits administration and HR BPO servicing primarily the US and UK clients. Multiple service centers set up across Gurgaon, Noida, Chennai and Mumbai. Successfully integrated Exult Inc.'s (a leading HR BPO provider) India center upon its acquisition -
Director/Head, IndiaFis 1999 - 2003Gurgaon, IndiaSet up and scaled eFunds' BPO business (subsequently acquired by FIS) with primary delivery centers in India (Gurgaon & Mumbai). Active engagement in Client acquisition. Key clients being a Fortune 100 Financial Services Co., a leading HR services co. and a leading US call center. Set up India's first inbound call center -
Vice President - OperationsGe Capital International Services (Now Genpact), India 1997 - 1999Gurgaon, IndiaFounding Leadership team - Designed and launched core business processes from business development to operations. Led the setup of Finance & Accounting (F&A) and Call center delivery verticals reporting to the CEO. Set up and subsequently ramped up India's first outbound call center (collections). Genpact is today the premier provider of Finance & Accounting services to multiple companies across the globe -
Various PositionsAmerican Express 1988 - 1997New Delhi Area, IndiaRoles in Finance, Financial systems, Operations Training and Change Management / Transitions. Part of the regional Finance Change management team that transitioned F&A processes from various Asia Pacfic countries such as Singapore, Thailand, Philippines, Taiwan, Indonesia, Malaysia to the Amex Finance shared services center in New Delhi, India. Amex is the pioneer in the field of offshoring to India -
Audit TraineePwc India 1984 - 1988New Delhi Area, IndiaStatutory, Internal & Tax Audits and related assignments of various multinational companies
Rajeev Grover Skills
Rajeev Grover Education Details
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Strategic Thinking And Management For Competitive Advantage -
Corporate Law -
Commerce And Accounting -
Delhi Publc School, Mathura Road, New DelhiCommerce -
Montfort School, New DelhiHigh School -
Future Point Pvt Ltd.A+
Frequently Asked Questions about Rajeev Grover
What company does Rajeev Grover work for?
Rajeev Grover works for Exempserv Professional Services Private Ltd.
What is Rajeev Grover's role at the current company?
Rajeev Grover's current role is Founder Director.
What is Rajeev Grover's email address?
Rajeev Grover's email address is ra****@****hoo.com
What is Rajeev Grover's direct phone number?
Rajeev Grover's direct phone number is +1.847.295*****
What schools did Rajeev Grover attend?
Rajeev Grover attended The Wharton School, The Institute Of Chartered Accountants Of India, The Institute Of Company Secretaries Of India, Shri Ram College Of Commerce, Delhi Publc School, Mathura Road, New Delhi, Montfort School, New Delhi, Future Point Pvt Ltd..
What are some of Rajeev Grover's interests?
Rajeev Grover has interest in Environment, Children, Education, Health.
What skills is Rajeev Grover known for?
Rajeev Grover has skills like Outsourcing, Change Management, Bpo, Strategy, Vendor Management, Offshoring, Shared Services, Management, Leadership, Team Management, Transition Management, Business Transformation.
Who are Rajeev Grover's colleagues?
Rajeev Grover's colleagues are Navin Kumar, Ankush Pant, Navin Kumar, Divya Bhardwaj, Shanthi Lakshmanan.
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