 Distinguished for developing USD 7 million qualified pipeline Managed Telecom accounts generating annual revenue of USD 20 million from Managed Services Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales.  Develop key relationships with executive level decision makers in targeted accounts. Utilize existing industry contacts to bring major opportunities Assumed control of dissatisfied… Show more  Distinguished for developing USD 7 million qualified pipeline Managed Telecom accounts generating annual revenue of USD 20 million from Managed Services Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales.  Develop key relationships with executive level decision makers in targeted accounts. Utilize existing industry contacts to bring major opportunities Assumed control of dissatisfied customer with level of service and identified additional support for delivery and program management Involved in seeking innovative ways to expand the business scope of new and existing contracts. Assessed the business requirements of customers and provided appropriate solutions which are seen to satisfy their business, operational and financial requirements.  Identified solution gaps and future needs in Telcos and build proactive proposition.  Monitor and report on market and competitor activities and provide relevant reports and information.  Maintain and develop existing customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction. Show less

 Distinguished for developing USD 1.5 million qualified pipeline Identified solution gaps and future needs in Telcos and build proactive proposition to gather mindshare of TechM in new market.  Devised strategy through consultative selling and identified channels for sales without going through RFP stages. Prepared business cases for opportunities and went through rigorous qualification both internal and with prospect for new opportunities Worked with Regional head to… Show more  Distinguished for developing USD 1.5 million qualified pipeline Identified solution gaps and future needs in Telcos and build proactive proposition to gather mindshare of TechM in new market.  Devised strategy through consultative selling and identified channels for sales without going through RFP stages. Prepared business cases for opportunities and went through rigorous qualification both internal and with prospect for new opportunities Worked with Regional head to streamline the sales process to ensure full opportunities within a given business development client are realised. It helped in putting concentrated effort on short-term and long-term goals Targeted new areas of Business for TechM in Malaysia to take leverage of large delivery centre in this region. Was responsible for delivering accurate and timely reporting and forecast reports as required. Provided input to sector and other business plans as required and communicate to internal stakeholders and client CXOs, both regionally and globally Worked on various commercial models and partnership to leverage on business from Greenfield operators having shoe-string budget Show less

 Telco’s wholesale/retail business areas (in APAC, Japan and US region) and new collaborative business models Account profiling/planning, driving win-loss analysis.  Pre-sales functions.  Evaluation of best-practices for Billing, Trading, Routing and Quality Management addressing Telco’s wholesale business pain-areas.

 Identifying BT’s business areas, new customer paradigm strategy and new collaborative business models Interaction with multifunctional teams to come-up with proposed solution addressing BT’s business pain-areas  Preparing technical and functional compliance document, effort estimation, planning and infrastructure sizing in conjunction with testing and implementation team to ensure quality delivery.  Performing gap analysis for identifying Oracle-based billing product in… Show more  Identifying BT’s business areas, new customer paradigm strategy and new collaborative business models Interaction with multifunctional teams to come-up with proposed solution addressing BT’s business pain-areas  Preparing technical and functional compliance document, effort estimation, planning and infrastructure sizing in conjunction with testing and implementation team to ensure quality delivery.  Performing gap analysis for identifying Oracle-based billing product in harmonization with BT’s Oracle-First strategy of One-IT systems Facilitation of business and technical requirements and liaisoning with Subject Matter Expert for functional requirements of online Billing, Inventory Based Billing and International Billing projects Performing impact Analysis to identify impacted systems and proposing solution for required changes in the existing systems. Show less

 Interaction with senior client stake holders to understand and analyze business pain areas through due-diligence assessment  Involvement in discussion with clients for transformation approach to identify onshore, near-shore and offshore delivery model  Conducting workshop for System Integrators / Partners on BSS product suite. Preparing and presenting business cases leveraging organizational capabilities across IT applications, BPO and IT Operations of the… Show more  Interaction with senior client stake holders to understand and analyze business pain areas through due-diligence assessment  Involvement in discussion with clients for transformation approach to identify onshore, near-shore and offshore delivery model  Conducting workshop for System Integrators / Partners on BSS product suite. Preparing and presenting business cases leveraging organizational capabilities across IT applications, BPO and IT Operations of the organization Preparing and conducting Product Workshops and Proof-of-Concept exercises on BSS suite tailored for APAC customers. Interaction with prospective customers from APAC region for process analysis and system study for interpretation and mapping of customer’s billing requirements to the product functionality Reviewing bids which involved deliverable input from internal legal, commercial and other subject matter experts to ensure consistent voice. Show less

 Member of marketing and Sales team for promotion of Online Assessment division to various corporate houses. Measuring performance of our client’s sales team based on various eligibility criteria and delivered customized reports based on various parameters for end-to-end assessment process of dealers and partners. Lead the team for development of Online Assessment System for IMS. Handled functional development and technical deployment of Online Adaptive test at various centers, in… Show more  Member of marketing and Sales team for promotion of Online Assessment division to various corporate houses. Measuring performance of our client’s sales team based on various eligibility criteria and delivered customized reports based on various parameters for end-to-end assessment process of dealers and partners. Lead the team for development of Online Assessment System for IMS. Handled functional development and technical deployment of Online Adaptive test at various centers, in synchronization with Management Aptitude test pattern. Lead the team for customization of in-house Online Assessment system as per our client’s requirement for quarterly evaluation of their sales team over various regions. Worked in alliance with IMS Academic team to develop logical tool for automatic allocation of pool of questions from database based on mathematical criteria. Delivered seminars for Management Entrance Exams at various events. Show less