- Utilize OmniStudio components and Lightning Web Components (LWC) to build dynamic and responsive user interfaces within Experience Cloud, enhancing user experience and engagement.- Led the successful implementation of Salesforce Public Sector Solutions (PSS) and OmniStudio for the State of California, optimizing partner management and engagement workflows.- Configured and customized OmniStudio and Experience Cloud to meet specific business requirements, including workflows, process automation, and custom objects.- Developed and maintained partner communities using Experience Cloud and OmniStudio, improving partner collaboration and communication.- Designed and developed custom OmniScripts, Apex classes, triggers, and FlexCards to extend the functionality of Salesforce PSS.- Managed a farm inventory with over 20,000 farm contacts, eliminating data duplication and simplifying data maintenance.- Compared inspection reports through electronic means to reduce time and increase the accuracy of reviewing prior reports.- Built and customized reports and dashboards to provide actionable insights into partner performance and engagement metrics.- Conducted training sessions for end-users and partners on the effective use of Salesforce PSS.- Prioritized inspection reporting and scheduling within California.- Created various reports and analytics, providing extensive biannual reporting to the FDA, allowing quick access to large amounts of data entered by inspectors.- Implemented complex security models within Experience Cloud to ensure users have appropriate access based on their roles and permissions.- Set up case management functionalities within Experience Cloud, allowing users to submit and track support cases.

• Built prototype using Lightning Framework to showcase Salesforce capabilities in discovery phase of the project.• Initial architecture design of dynamic Engagement Questionnaire and complex approval process.• Designed Ul with Apex, Lightning Component and Controllers as per business requirements.• Good experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.• Integrate features developed using Visual force pages, Lightning Aura Components, and lightning web component (LWC).• Used Workbench to perform Sql and SosL queries on standard and custom objects.• Enabled AURA Framework and AURA attributes to perform logic and operations.• Used Workbench, POSTMAN to perform REST services like GET, POST and PATCH.• Configured security model using Profile, Permission set• Implemented custom sharing model to handle complex requirement.• Developed Test classes to perform A deployment and made sure run coverage is more than 85% always.• Be an expert on release management/source control/deployment concepts such as ANT, SFDC Metadata API, and GITHUB. Help deployment team when they reach out for direction. Provide guideline on Code ship, and DevOps as well.• Developed Salesforce Lightning Applications using Aura Lightning Components (LWC), Controllers, and Events and used custom CSS in the components.• Contributed in fixing Force reviewers' errors to maintain coding standards and improving performance of application.• Worked closely with the customer to optimize and customize their Ul flows, web design and front-end development by using Velocity data raptors, cards, and omni scripts.

• Performed the role of Salesforce Consultant and Developer in the Organization.• Interacted with Various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.• Managed 4 salesforce applications with different teams• Worked at the client site with the customer and managed the project from end-to-end.• Expertise in advanced APEX development, including high volume data processing. so, Canvas applications.• Create profiles, roles, Territories and configure permissions according to organizational hierarchy requirements.• Worked with Velocity Omni Script and its Input and action components, designing and deployment. Setup and configure Omni-Script components.• Developed applications using Agile Scrum methodology and Waterfall methodology.• Expertise in aura framework. Lightning Components and Salesforce Lightning Design System (SLDS).• Implemented Salesforce Shield Platform Encryption and encrypted fields using deterministic and probabilistic algorithms.• Reviewing the AppExchange solutions and suggesting for implementation.• Involved in creating and customizing Email templates and configuring them to the email alert within the workflow rule for a standard/custom object.• Involved in implementation and Design of Accounts and opportunities.• Worked on salesforce standard objects (accounts, contacts, leads, opportunities, Contracts).• Guiding the developers on development activities and monitoring the progress

 Worked with Business Analysts to provide recommendations and designed the Best Solutions for implementing new business ideas. Provided development, implementation, and updating focusing on Sales cloud and Service cloud.  Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and solutions. Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements. Created Page Layouts to organize fields, custom links, related lists, and other components on record pages. Implemented various advanced fields like Pick list Fields, Master-Detail Fields, and Custom Formula Fields, and defined Field Dependencies for custom picklist fields. Leveraged Einstein Analytics/Tableau CRM APIs to integrate analytics functionalities into other applications and systems, enhancing data accessibility across the organization. Implemented security controls and data governance policies within Einstein Analytics/Tableau CRM to ensure data privacy and compliance with industry regulations.

 Managed all new user set-ups and deactivation, including following approval process and transferring ownership of accounts/contacts/opportunities for deactivated users. Regularly audits data to uncover data integrity issues and/or opportunities for process improvement. Performed mass data imports using the Apex data loader and import tools as requested by CRM Manager. Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow Approvals. Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings. Worked with Pervasive Data integrator for Comprehensive Data Integration. Created and maintained custom fields and modifying Picklist values and field dependencies. Imported and updated campaign data. Import data from excel sheets in to Leads, Accounts and Contacts using Data Loader Use Data Loader and developer workbench for insert, update and bulk import or export of data. Used it to read, extract and load data from comma separated values CSV) file Responsible for creating Queues, Workflows rules and tasks to share and automate work to the users in the Queue. Provided training to the internal users and helped them in getting used to the application, generated reports and save them for the further access to the users.

 Actively involved in architecting various Business Layer and Data Management components of this multi-tiered web-based system over J2EE architecture, EAI and TIBCO. Responsible for developing and maintaining all the entity and session beans. Involved in writing ANT script for application deployment. Developed various Customer and Network capacity flows. Developed various server-side components using J2EE and TIBCO APIs. Developed and deployed Servlets and JSP’s on Tomcat server.

 Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements. Implementation of SOAP Web Services using CXF. Utilized Apex and JavaScript to create dynamic pricing calculations and validation rules, leading to improved quote accuracy and configurability. Develop persistent objects using Hibernate. Developed the Presentation layer by Struts. Created and maintained Reports and Dashboards to provide fast access to key business metrics. Extensively used Eclipse while writing code & used CVS for version control. Analyzed the performance of application and fine tune the code where it is necessary. Debugging and resolving issue for web service binding and deployments with attachments.