Rajesh Shaw Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

Responsibilities• Monitor and track various outlets, e.g., social media (Facebook, Twitter, Youtube, LinkedIn, Various New pappers, search engines, blogs and social communities,consumer forums)• Conduct and deliver standard and custom social listening, Responses and monitoring reports.• Sharing qualitative analytics on conversations pertaining to brands across paid and non paid platforms.• Developing, conducting, and interpreting analytic solutions using data from social… Show more Responsibilities• Monitor and track various outlets, e.g., social media (Facebook, Twitter, Youtube, LinkedIn, Various New pappers, search engines, blogs and social communities,consumer forums)• Conduct and deliver standard and custom social listening, Responses and monitoring reports.• Sharing qualitative analytics on conversations pertaining to brands across paid and non paid platforms.• Developing, conducting, and interpreting analytic solutions using data from social listening tools Including volume, sentiment, conversation drivers, influencers, etc• Working closely with key stakeholders in Marketing to understand the business use cases for social listening.• Communicates clearly using dashboards, PowerPoint presentations, or simple text depending on the amount of information that needs to be relayed.• Creating comprehensive social media monitors to generate business insights into actionablerecommendations.• Conducted impactful onboarding training sessions for new hires, fostering a smooth integration process and optimizing their skill development for enhanced team productivity.• Played a pivotal role in team building initiatives, fostering a collaborative work environment andcontributing to the company's growth through effective team cohesion strategies.• Proven track record of expanding and maintaining client relationships, resulting in a increase in client satisfaction and growth in client base.• Working knowledge of social listening platforms such as Brandwatch, Sprinklr, Moengage, Locobuzz and additionally Manual listening. Show less

Greater Kolkata Area

Responsibilities• Monitor and track various outlets, e.g., social media, search engines, blogs and social communities,consumer forums, and address real-time negative responses.• Daily Response Management Mention Search and Action.• Action on Negative/ Neutral/ Positive .• Perform additional activities (e.g., Email Management and calls)