Rajesh Gowda Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Conducting OEM Training for H Step 1 and H Step-2, ensuring comprehensive knowledge transfer.• Proficiently managing major technical issues and establishing effective communication with OEM stakeholders.• Expertly addressing EV vehicle concerns and implementing appropriate solutions.• Successfully completed EV Level-1 and Level-2 Training, demonstrating a strong understanding of electric vehicle technology.• Actively participated in The Ionic 5 EV New Model Training, staying updated with the latest advancements in the field.

Muscat, Oman

• Conducted training sessions for NSTEP-1 and NSTEP-2, imparting comprehensive technical knowledge and enhancing the skills of service technicians.• Provided guidance and support to technicians, addressing their queries, clarifying concepts, and assisting in troubleshooting complex technical issues.• Stayed up-to-date with the latest automotive technologies and industry trends, ensuring training materials and content were current and relevant.• Evaluated the effectiveness of training programs through assessments and feedback, making necessary adjustments to optimize learning outcomes.

Muscat, Oman

• Effectively managed and supervised a team of service technicians, ensuring optimal manpower utilization and efficient workflow.• Demonstrated exceptional floor handling skills, overseeing service operations to maintain high-quality standards and customer satisfaction.• Successfully handled warranty and extended warranty processes, ensuring accurate documentation and timely resolution of customer claims.• Proactively addressed major technical issues, employing advanced diagnostic techniques to provide effective solutions.• Monitored productivity and performance of staff, implementing strategies to enhance efficiency and meet service targets.

Bengaluru, Karnataka, India

• Provided comprehensive training to technicians, enhancing their skills and knowledge in automotive diagnosis and repair.• Acted as a reliable technical resource, offering support and guidance to technicians in troubleshooting complex issues and implementing effective solutions.• Developed training materials and conducted training sessions on new technologies, ensuring technicians were up-to-date with the latest advancements in the industry

Bengaluru, Karnataka, India

• Coordinated and scheduled workflow within the workshop, assigning tasks to technicians based on their skill levels and workload.• Oversaw the quality and timeliness of repairs, ensuring adherence to service standards and customer satisfaction.• Acted as a liaison between service advisors, parts department, and technicians to facilitate smooth communication and efficient workflow.

Bengaluru, Karnataka, India

• Demonstrated expertise in troubleshooting and resolving complex technical issues, utilizing advanced diagnostic equipment and software.• Led and mentored a team of technicians, providing guidance and support in diagnosing and repairing intricate vehicle systems.• Conducted in-depth inspections and performance evaluations to identify potential maintenance requirements and recommend necessary repairs or replacements.

Bengaluru, Karnataka, India

• Performed diagnostic tests, identified mechanical and electrical issues, and carried out repairs on vehicles according to manufacturer guidelines and specifications.• Conducted regular maintenance services, including oil changes, tire rotations, and brake inspections, to ensure optimal performance and safety of vehicles.• Utilized specialized tools and equipment to diagnose complex automotive problems, such as engine malfunctions, electrical system failures, and suspension issues.