As an accomplished professional with a passion for Customer Delight, I have garnered a wealth of experience and expertise that allows me to excel in any challenge that comes my way. With 32 years of experience in the IT and software services industry, I have honed my skills and developed a deep understanding of the customer service, Business and profit growth , Team management and managing business in challenges landscape.Throughout my career, I have built a reputation for delivering exceptional results and exceeding expectations. Whether working independently or as part of a team, I am committed to achieving the highest standards of excellence in everything I do. My planning and execution skills and motivating trams to common goal enable me to think creatively and approach problems from a variety of angles, allowing me to find innovative solutions to complex challenges.I have a deep understanding of the BPO and telecommunications industries and a proven ability to lead teams, drive growth, and achieve results. I am passionate about developing people and building strong, high-performance teams. I hold a degree in Science and an MBA from IMT Ghaziabad.
Listed skills include Bpo, Solution Selling, Team Management, Operational Excellence, and 23 others.