Germanium Technologies limited is managed by a by a strong and qualified profession team with more than 100 years of collective experience. GERMANIUM has been proving IT services and consultancy in software development, Call Center and BPO operation, financial services business, Game development and E commerce technical services for various clients

Caretel Infotech Ltd was one of the top domestic BPO companies in India. Caretel I part of the Dalmia Group , a 5000 crore diversified business house with interest in ITES, Chemicals and Textiles .Caretel is a leading service provider in Telecom, BFSI, Consumer Durables and Government verticles. The company is renamed as Germanium Technologies Limited effective January 2022.As CEO I provide leadership and strategic direction to ensure that the company exceeds its goals and targets. I… Show more Caretel Infotech Ltd was one of the top domestic BPO companies in India. Caretel I part of the Dalmia Group , a 5000 crore diversified business house with interest in ITES, Chemicals and Textiles .Caretel is a leading service provider in Telecom, BFSI, Consumer Durables and Government verticles. The company is renamed as Germanium Technologies Limited effective January 2022.As CEO I provide leadership and strategic direction to ensure that the company exceeds its goals and targets. I have been able to grow business by more than 100% and improved the profitability. I also took new projects in CRM software development, APP development and started new services like home improvement services in the period 2011-2014. Created a strong foot hold in Government account management winning large business in Government domain. Show less

I assumed the leadership role of COO in 2011 and oversaw the growth of the company from a small operation to a multi-crore business with the addition of new accounts. I built a new team to move the company from testing times to success.The critical time of appointment allowed me to develop strong communication and interpersonal skills, which are critical to success. Whether working with clients, colleagues, or other stakeholders, I s focused on building trust based positive and productive… Show more I assumed the leadership role of COO in 2011 and oversaw the growth of the company from a small operation to a multi-crore business with the addition of new accounts. I built a new team to move the company from testing times to success.The critical time of appointment allowed me to develop strong communication and interpersonal skills, which are critical to success. Whether working with clients, colleagues, or other stakeholders, I s focused on building trust based positive and productive relationships that facilitate collaboration and teamwork. Show less

I served as National Sales Manager for Caretel Infotech Limited for two years, leading the sales function nationally. During my tenure, I acquired new customers and increased turnover from INR 20 million to 700 million per annum. I also handled the additional responsibility of project execution and transition, leading a team of over 100 professionals.

From January 2001 to July 2004, I served as Location Head in New Delhi for DSS Mobile Communications Ltd, the largest paging company in India, providing paging services under the brand name MOBILINK in the top 10 cities of the country. DSS was a joint venture between Dalmia's, Samsung, and SK Telecom of Korea to provide paging services in India. DSS had a total 52% market share of the paging industry in India. I started working with DSS in 2001 as Profit Centre Head in Kanpur, heading branch… Show more From January 2001 to July 2004, I served as Location Head in New Delhi for DSS Mobile Communications Ltd, the largest paging company in India, providing paging services under the brand name MOBILINK in the top 10 cities of the country. DSS was a joint venture between Dalmia's, Samsung, and SK Telecom of Korea to provide paging services in India. DSS had a total 52% market share of the paging industry in India. I started working with DSS in 2001 as Profit Centre Head in Kanpur, heading branch operations. Within a year, I was promoted to head bigger operations in Kolkata. During my time there, I worked on customer acquisition, retention, and marketing areas, and I initiated the company's foray into BPO services in the Eastern region. In 2003, I moved to Delhi as Profit Centre Head for the North and handled the operations for the Northern Region from Delhi. I was a key member of the team rolling out the call centre operations for Kisan Call Centre and Indian Airlines. Show less

I worked for Pepsi Foods Ltd for four years, from 1995 to 1999. Pepsi is a world-renowned company known for its products like Pepsi and Frito-Lay, and a number of well-known and established brands. I was handpicked by Pepsi as part of the Food Division in the Marketing function. I revamped the distribution and supply chain management, created a sustainable network for managing agro commodities, and started contract farming for potatoes as a profit center basis reversing the cost center… Show more I worked for Pepsi Foods Ltd for four years, from 1995 to 1999. Pepsi is a world-renowned company known for its products like Pepsi and Frito-Lay, and a number of well-known and established brands. I was handpicked by Pepsi as part of the Food Division in the Marketing function. I revamped the distribution and supply chain management, created a sustainable network for managing agro commodities, and started contract farming for potatoes as a profit center basis reversing the cost center approach. I helped to define KPIs and surpassed the stretched targets, receiving two promotions in 18 months. I left Pepsi in 1999 for further studies (MBA) at IMT Ghaziabad. Show less

Uncle Chipps Ltd was the pioneer in India to successfully introduce packaged salty snacks in the organized sector. Their potato chips were marketed under the brand name UNCLE CHIPPS. The company was established by the renowned Indian business house Bajaj's of Amrit Bansapati Company, who were leaders in the edible oil market with popular brands like Gagan Banspati.In May 1989, I joined Uncle Chipps as a Trainee and received training in various functions such as Marketing, Sales, Supply… Show more Uncle Chipps Ltd was the pioneer in India to successfully introduce packaged salty snacks in the organized sector. Their potato chips were marketed under the brand name UNCLE CHIPPS. The company was established by the renowned Indian business house Bajaj's of Amrit Bansapati Company, who were leaders in the edible oil market with popular brands like Gagan Banspati.In May 1989, I joined Uncle Chipps as a Trainee and received training in various functions such as Marketing, Sales, Supply Chain Management (SCM), and Procurement. During my tenure, I had the privilege to work with experts from the food industry and commodity markets, which helped me acquire practical management skills and develop my competencies under their guidance.I established a sustainable network of raw material suppliers, which helped me overcome seasonal challenges and gave the company a competitive edge against its rivals. Additionally, my work involved extensive travel throughout the country, which exposed me to diverse cultures, people, aspirations, and working conditions. Through this, I gained firsthand experience in rural economies and truly understood rural marketing. I overcame the challenges of working in unknown territories and developed the ability to succeed without any supervision.Thanks to my hard work and dedication, I received five promotions and numerous awards for my contributions to the growth of the company. Show less