Profile Summary:Insightful experience of nearly 12+ years in the areas of Operations Management, Process Management, Team Management and Customer Relationship Management largely IT/ BPO Industry. Managing IT Infrastructure Projects for clients based in UK, US and other European countries by engaging and collaborating with technical resources, vendors across the globe. Seasoned experience in Transition Management , Service Management, Client Relationship Management. Worked in different technologies and Platforms through my career, with very good communication and presentation skillsCareer Goal:Detailed, Oriented, Organized and efficient person. Seeking an opportunity for the changing technology/environment with ambition to manage the unit as profit center in long term, wherein I can be in par with cutting edge technology and use my skills.