Mphasis is a leading IT solutions provider, offering Applications, BPO and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.Within Mphasis I have worked in the domains of HR Operations, Business Operations, Talent Fulfillment Group & Corporate RecruitmentCorporate Recruitment – Acquisition of talent at all levelsTalent Pool Management – Responsible for the redeployment of resources of Mphasis into new projects as and when they hit the talent pool or about to finish their current project. It requires an understanding of Supply (talent pool), Demand (open positions) and then matching the two. Business Operations – My primary responsibilities in this team include:•Revenue Recognition – Making sure that the correct amount of revenue is recognized in the system – ERRMS (Enterprise Revenue & Resource Management System) at the end of every month. This function involves coordinating with respective Delivery Managers of various projects to know about the projected revenue amount for a particular month, taking all measures / fixing issues if any to recognize the same amount in the system. Presenting the revenue & cost details to the executive management team for review & discussion. •Project Details – Working with PMO to make sure that all project details are correctly updated in the system (ERRMS) for proper flow of revenue into a particular service line and accurate generation of all types of reports. •HR Operations Function – Performed the same functions as it was for Fortify

Fortify Infrastructure Services is a provider of offshore based Remote IT Operations & Management (ROM) Services company. Mphasis has acquired this company in April 2010. HR Operations FunctionI was involved in activities relating to the entire life cycle of an employee right from on-boarding to off-boarding. Specific responsibilities include: 1) On-Boarding of New Hires that involves:• Background Screening – Making sure that all necessary checks in terms of Criminal Court Check, Education & Employment Verification and Drug Test are complete.• Employee Paperwork & Contract – Coordinating with the concerned team to make sure all necessary paperwork is complete on time 2) Ensuring that all company & Client mandated compliance documents are maintained. 3) Employee / Vendor Relations – To act as a point of contact for employees / consultants and vendors of the company and managing their questions and concerns.

Staff augmentation is one of the services rendered by UCA Services, Inc. for its global client network of more than 100 corporations and I was working as a member of the Human Resource Team of the company based out of Pune.HR Operation Function –•Post recruitment work such as working on Employee Paperwork, Benefits, and Contracts etc.•Ensuring that all UCA & Client mandated compliance documents are maintained.•Coordinating Background Screening of new hires

HR Functions at NetFabric Technologies India Pvt. Ltd includes:•Recruitment & Selection – Finding and screening resumes, scheduling and conducting interviews.•Finding placement consultants and initiating the dialogue to come to an agreement.•Issuing letters such as offer, appointment, confirmation or a reliving for employees.•Handling the induction process and formalities involved with the new hires.•Handling the exit formalities of employees.•Ensuring proper maintenance of attendance and leave records.•Payroll Processing

UCA Services was operating it’s business through EGS before having their own set up as Netfabric Technologies India Pvt Ltd in Pune. I was a part of the process run by UCA Services with the same profile as that was with UCA

PKS Limited, a Star Trading Company having its Head Office in Kolkata, is basically into export business. Posted at Guwahati Branch Office, I was responsible for the overall Operations of the Company in it’s export business from that part of the Country. My responsibilities were:•Vendor / Transport agency identification and management•Procurement and Dispatch of materials.•Documentation and handling of Custom office formalities required in the business.•Liaison with Govt. Officials and Ministers.

Dalmia Resorts International is a company engaged in the business of Time-Share. I was a member of the Sales Team in it’s Guwahati Branch Office. I was responsible for unit sales of Dalmia Resorts besides managing customer needs, attending customer problems and providing solutions.