Rajinder Kaur Email & Phone Number

Dubai, United Arab Emirates

• Optimizing Learning and Development through advanced Human Capital Management (HCM) SaaS platforms and Azure cloud solutions.
• Conducting live product demonstrations, addressing pain points efficiently.
• Collaborating with stakeholders to define requirements and translating them into technical specifications.
• Writing detailed functional specifications for new features using HCM SaaS capabilities.
• Supporting QA with test plans, leveraging HCM tools.
• Leading implementation and rollout plans for new products, utilizing HCM SaaS and Azure.

United Arab Emirates

• Orchestrated the transition from manual HRMS to EHRMS, ensuring a smooth alignment between Business and IT processes.
• Proven expertise in effective task management, bridging business perspectives and technical requirements, showcasing a talent for translating business needs into clear and comprehensive technical requirements.
• Prepared client documentation on the HCM platform, showcasing my ability to communicate complex technical problems in a clear and accessible manner.

Dubai, United Arab Emirates

• Provided comprehensive solutions for visa applicants through VFS Global.
• Assist new hires with the training processes and assist in transition
• Facilitated new hire training and managed escalations related to visa issues.

Hyderabad, Telangana, India

• Orchestrated live webcasts in collaboration with Partners, Principles, and Directors, demonstrating effective communication and coordination skills.
• Managed end-to-end event setup, ensuring seamless execution from content creation to technical support during live webcasts.
• Served as the producer for live webcasts, overseeing slides and providing technical support to the audience, showcasing proficiency in event management.
• Took ownership of attendance management, actively monitoring and ensuring participation, subsequently preparing, and disseminating pre- and post-show communications and reports.
• Provides an integrated re-engineered, lean approach to managing internal users through Calls, Chats, Emails, Webforms and Voice mails if they have any issue related to any business-related application
• Work on the SAP application and Service Desk and create tickets for each interaction with detailed documentation

Hyderabad, Telangana, India

- Responsible for reaching out to customers in business firm & acquiring new business- Positioning total solution for business customers by speaking to the IT person and understanding what kind of a network set up they require- Responsible for achieving revenue Week on Week and delivering the numbers in the Outbound Space

Master Of Business Administration - Mba, Business Analytics, First Division With Distinction

Professional Diploma In Ux Design, Ux Designer

Certification In Digital Marketing, Digital Marketing

Bachelor’S Degree, Accounts (Honors)