Creating an inspiring team environment with an open communication culture, Setting clear team goals, Delegating tasks and set deadlines for your internal team.Responsibility included resume preparation, Salary negotiations, offer letters and signing of contracts and ensure delivery of consultants confirmed on aproject.Partnered with hiring managers, corporate recruiters, and vendor management (VMO) staff to fill contract, full-time employee, and contract to hire positions in the Financial and Insurance IndustryCreated weekly reports sent to the managers tracking all open and filled positionsBuild relationships by phone/email/cold call using job boards and socialmedia sites to generate awareness and pipeline candidates.Sourcing of relevant candidates through talent search, networking and references & providing the company with relevant and quality candidates within stipulated time frame.Specialize in recruiting and placing Software Engineers/Architects (Java/J2EE, C#. NET, SQL Server), Marketing Managers, Data/Business Analysts,Marketing, Corporate Relations, Communications Director, Database

Responsibilities:•Recruiting (US TO US) for onsite consulting assignments for US candidates like W2 Corp-to-Corp, and H1B.• Responsible for interviewing, screening and placing all level IT professionals contract and direct hire positions.• Responsibility included resume preparation, Salary negotiations, offer letters and signing of contracts and ensure delivery of consultants confirmed on aproject.• Partnered with hiring managers, corporate recruiters, and vendor management (VMO) staff to fill contract, full-time employee, and contract to hire positions in the Financial and Insurance IndustryPage 1 of 3• Created weekly reports sent to the managers tracking all open and filled positions• Build relationships by phone/email/cold call using job boards and socialmedia sites to generate awareness and pipeline candidates.• Sourcing of relevant candidates through talent search, networking and references & providing the company with relevant and quality candidates within stipulated time frame.•Specialize in recruiting and placing Software Engineers/Architects (Java/J2EE, C#. NET, SQL Server), Marketing Managers, Data/Business Analysts,Marketing, Corporate Relations, Communications Director, Database Developers/Administrators, Network/System Engineers, Information Security Specialists, Web Developers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, , CIO, CTO, and BI professionals.

Firstsource is an innovative provider of customer-centric business processmanagement services to the world's leading organizations across theTelecommunications & Media, Banking & Financial Services, Insurance,Healthcare and Publishing industries. Serving over 100 global clients – frommultiple delivery centers and in various languages – we are supported by a26,000+ global workforce in India, the Philippines, Sri Lanka, the USA, and theUK.Responsibilities:• Used to receive, evaluate and answer customer queries related to airtelbroadband and • Handle customer inquiries, complaints, billing questions and paymentextension/service requests.• Interact with customers through voice to provide and process information inresponse to inquiries, concerns and requests about products and services.• Respond promptly to customer inquiries.• Handle and resolve customer complaints, request and queries.• Perform customer verifications and set up new customer accounts.• Calm angry callers, repair trust, locate resources for problem resolution anddesign best-option solutions. • Process orders, forms, applications and requests, organize workflow to meet customer time frames. • Direct requests and unresolved issues to the designated resource.• Manage customer’s accounts and keep records of customer interactions.• Record details of inquiries, comments and complaints.• Maintain customer database.