● Performed independent investigation of business incidents, analyzed data inputs, prepared root cause analysisand suggested corrective action plans to report Senior Management resulting in increase in productivity by 35%● Reviewed and researched remedial procedures and policies for risk management, to verify adherence of riskmitigation for the Global Control Framework, contributing an increased profitability of $10K per month● Scrutinized SOX reporting to assist the year-end closing of the company’s accounts with the external auditors● Assist with regular incident metrics and impact analysis, to allow visibility into incident volumes, distributedby other departments to track and identify operational risks and achieved of slippage CAP rate of less than 1%● Assisted in the execution of access controls to ensure it was in line with regulatory requirements, identifiedgaps, made recommendations and update access management procedures resulting in increase in data security● Established detailed analysis including month on month and actual to budget variances, providing suggestiveinsights to the management to support project controls and cost trends increasing accuracy in budget by 20%● Supported in defining role based access profiles and created PowerBI dashboards to monitor access controlacross various applications for Retirement Operations in North America, to strengthen licensing controls

● Create, analyze and present monthly, quarterly and annual financial reports using Excel and Tableau bygathering quantitative data from accounting software, payroll, financial statements, and other qualitative data● Performed P&L statement analysis by reviewing company-wide expenses, provided insights on inquiries, andsuggested improvements by eliminating risk in FP&A processes, which resulted in one-time savings of $57K● Created financial projection model and recommended adjustments in sales and revenue strategies for 2021● Forecasted and planned annual and long-term budgets and created a dashboard for decision-makers usingPowerBI to showcase historical market trends and Return on Investment (ROI) to drive business decisions● Reviewed monthly operating and market research expenses, performed ad-hoc pricing performance analysis,and recommended modifying strategies resulting in gains of at least $2900/ month in customer confidence