Rajkumar B Email & Phone Number

Chennai, Tn, In

India

- Acknowledged for significant contributions to operations, currently holding the title of Project Lead.- Continuously monitor and track forecast vs actuals volume on incoming projects on a monthly basis.- Regularly share in-hand project visibility with Onshore Account Manager and Brand Liaison, demonstrating readiness to intake additional projects and help the team to showcase utilization.- Step into the roles of Account Manager and Brand Liaison when absent, successfully overseeing day-to-day operations.- Ensure project margins align with organizational standards.- Proactively identify top tools in the market, proposing innovative solutions to management.- Manage day-to-day operations, ensuring a smooth workflow.- Maintain Key Performance Indicators (KPIs) to uphold operational excellence.- Conduct Root Cause Analysis (RCA) and implement Corrective Action (CAPA) measures.- Demonstrate expertise in account setup by defining Statements of Work (SOW).- Ensure financial growth by planning quarterly finance health, consistently achieving set targets.- Prepare governance presentations for organizational transparency.- Oversee team performance in terms of productivity and quality.- Lead a team of 5 project managers, successfully completing 1000+ projects in a year.- Demonstrate strong collaboration skills with different departments.- Manage vendors proficiently, ensuring project delivery before committed timelines.- I negotiated with the vendor to revisit their minimum benchmark cost, leading to a significant reduction from $120 to $95, resulting in cost savings.- Play a pivotal role as a project manager in the Product Development team, contributing to the creation of an in-house tool for developing iDetails.- Continuously motivate and mentor the team, fostering improved efficiency and cultivating a positive work culture.

Bengaluru, Karnataka, India

- Joined Indegene to contribute as a Senior Project Associate, specializing in providing End-to-End solutions tailored for clients in the Pharmaceutical industry.- Orchestrated a spectrum of client services, including content writing, modular content development, and the creation of various print and digital assets.- Managed deliverables ranging from HTML/Static Banners to iDetail, Social Ads, Video, and Digital Asset Management.- Demonstrated hands-on expertise in Adobe Creative Suite, Salesforce, Veeva, JIRA, MS Office Suite, Slack, Trello, Smartsheet, and various CRM applications.- Took charge of identifying ambiguity within projects and crafted detailed project plans to provide clarity for team members.- Thrived in a Scrum managerial role, showcasing proficiency in defining scope, estimating, planning/monitoring, and steering projects to successful closure.- Cultivated and maintained robust relationships with key stakeholders, skillfully managing expectations to ensure exceptional client satisfaction.- Successfully navigated through ambiguous situations, demonstrating adaptability and resilience in dynamic project environments.- Exhibited strategic acumen in overseeing projects from initiation to closure, ensuring alignment with expectations and industry standards.

Chennai Area, India

- Spearheaded the establishment of a Creative Factory for a premier brand, becoming the first Project Manager from the offshore team to undertake such a venture. Successfully led a 10-member team with diverse skill sets, setting the stage for ongoing success.- Achieved and maintained team productivity consistently above 95% by implementing a strategic roadmap during my tenure as a Project Manager.- Collaborated with the Onshore Account Director to bring business in-house by demonstrating high delivery rates and exceptional quality, showcasing the ability to deliver beyond expectations.- Maintained on-time delivery and quality metrics at an impressive level of above 98%, showcasing a commitment to excellence in project management.- Achieved and sustained an exceptional monthly CSAT score of 99%, consistently ranking at the top of the appreciation list.- Assumed responsibility for preparing high-level reports for senior management and took charge of the USA region for all new initiatives, showcasing leadership and strategic vision.- Played a pivotal role in the product development team by providing insightful perspectives on understanding ground-level realities and management requirements, contributing significantly to team success.- Actively assisted the PMO team with account setup, demonstrating a collaborative and supportive approach to team objectives.

Chennai Area, India

- Develop and maintain collaborative client relationships based on quality, customer service, integrity and project delivery- Manage a multitude of international client accounts and projects across the board- Ensure a coordinated workflow between all the disciplines within the team- Keeping track on the error jobs and perform RCA/CAPA for internal and client requirement- Train new personnel on current process, guide them till they are comfortable to work on their own- Ensure compliance with quality and project control procedures to deliver projects to time, budget and quality standards- Work closely with Team Leads and creative and quality support team to deliver jobs- Ensure high level of quality on all projects, adhering to all best practices- Generate status reports for external or internal use, showing account or project performance.- Support the leadership team in the migration of new clients and/or services

Chennai Area, India

- Execution of end to end project management activities- Understanding the requirements of the clients followed by analyzing the manuscripts, checking for discrepancies and collating them into a structured format- In case of any contradictions, sort the same with client for clarification until the input is accurate- Maintaining organized work cycle and preventing process violations- Preparing project schedule for the team, allocation of resources, follow-up till task closure- Maintaining a rapport between the internal and external team such that the target is attained at any predicament- Highly involved in Client Interactions

Chennai Area, India

- Obtaining manuscripts and their relevant instructions- In case of any contradictions, getting back to the team leader for clarification until the input at hand is accurate- Participating in reviews, issues and status calls- Establishing pioneered cross-functional pagination techniques to expedite workflow simplify processes and reduce operating costs- Responsible for page layouts and creating templates from written specifications using InDesign- Focus on quality control which includes correct labeling of pages, sequential page numbering and broader issue of clear, legible text and text columns that are well laid out- Incharge of critical measurements for layouts and content, including the size and shape of individual content on a page- Maintaining a rapport between the internal teams such that the target is attained at any predicament- Maintaining organized work cycle and preventing process violations- Cross training within the team on publishing and pagination techniques- Assisting the team leader in assigning and prioritizing works to the team- Updating the status, process improvement ideas to the team leader and manager on a regular basis

Chennai Area, India

Chennai Area, India

Master Of Business Administration - Mba, Operations Management

Master Of Business Administration - Mba, Operations Management

Bca, Computer Applications

Bachelor Of Computer Application, All Subjects