I am an experienced technical and operational engineer with a strong focus on customer support, Networking, and operations. I have over a decade of experience managing multiple projects across large scale organisations and working with stakeholders at all levels to deliver high quality outcomes for my organisation. My passion is people, the development and mentoring of teams and improving workflows to achieve efficiencies, effectiveness and cost savings across service lines, departments and operations. My strengths include working effectively in complex environments, developing solutions and Troubleshooting.