Rajkumar R Email & Phone Number

Bengaluru, Karnataka, India

• Collected and meticulously cleaned data from diverse sources, ensuring high accuracy and reliability.
• Developed comprehensive data-driven reports and interactive dashboards to support informed business decision-making.
• Utilized SQL to query databases and extract pertinent information for detailed analysis.
• Automated report generation through advanced Excel formulas, Python scripting, and VBA macros.
• Delivered Key Performance Indicator (KPI) reports to external stakeholders during biweekly and monthly governance meetings.
• Collaborated with cross-functional teams to identify data requirements and deliver comprehensive analytical support

Bangalore Urban, Karnataka, India

• Excellent communication skills to interact with technical and non-technical stakeholders, including end-users, managers, and vendors.
• Performance monitoring and optimisation techniques to ensure network availability and reliability.
• Excellent problem-solving skills, including the ability to diagnose and resolve network issues quickly and efficiently.
• Documentation skills to maintain accurate records of network operations, issues, and resolutions
• Knowledge of telecommunication protocols and technologies, such as GSM, 3G, LTE and 5G.
• Collaborated with an AWS consultant to automate certain use cases for real-time reporting to customers and assisted the Python developer in automating report generation by combining multiple tools.

Noida, Uttar Pradesh, India

• Experience with ticketing systems, incident management processes, and change management procedures
• Analysing 3G network performance KPIs (Voice CSSR, DCR, HS Accessibility, HS Retainability, HS Throughput, SHO).
• Following up with Field Engineers by providing them with work orders for critical incident sites and suggesting actions to be taken for issue resolution.
• Collaborating with the Incident Management Team, BO RAN, and BO Transmission Team to resolve critical issues present at sites.
• Identify and resolve RAN issues (coverage gaps, interference, capacity) through timely and effective troubleshooting.

Chennai, Tamil Nadu, India

• Monitor and maintain the network infrastructure, including performance monitoring, issue identification and resolution, and routine maintenance tasks
• Experience with ticketing systems, incident management processes, and change management procedures
• Respond to network alerts and incidents, troubleshoot and resolve issues in collaboration with team members.
• Communicate with stakeholders (engineers, customers, vendors), provide status updates, collaborate with other teams to resolve issues.
• Continuously learn and improve by staying updated with latest network technologies, tools, and practices through training, certification, and professional development.

Chennai, Tamil Nadu, India

Started career as a system engineer in netcon

Bachelor'S Degree, Electrical And Electronics Engineering, First Class

Higher Secondary School

Secondary School Leaving Certificate