Rajkumar R Email & Phone Number

Bengaluru, Karnataka, India

Collected and meticulously cleaned data from diverse sources, ensuring high accuracy and reliability.• Developed comprehensive data-driven reports and interactive dashboards to support informed business decision-making.• Utilized SQL to query databases and extract pertinent information for detailed analysis.• Automated report generation through advanced Excel formulas, Python scripting, and VBA macros.• Delivered Key Performance Indicator (KPI) reports to external stakeholders during biweekly and monthly governance meetings.• Collaborated with cross-functional teams to identify data requirements and deliver comprehensive analytical support

Bangalore Urban, Karnataka, India

Excellent communication skills to interact with technical and non-technical stakeholders, including end-users, managers, and vendors.• Performance monitoring and optimisation techniques to ensure network availability and reliability.• Excellent problem-solving skills, including the ability to diagnose and resolve network issues quickly and efficiently.• Documentation skills to maintain accurate records of network operations, issues, and resolutions• Knowledge of telecommunication protocols and technologies, such as GSM, 3G, LTE and 5G.• Collaborated with an AWS consultant to automate certain use cases for real-time reporting to customers and assisted the Python developer in automating report generation by combining multiple tools.

Noida, Uttar Pradesh, India

Experience with ticketing systems, incident management processes, and change management procedures• Analysing 3G network performance KPIs (Voice CSSR, DCR, HS Accessibility, HS Retainability, HS Throughput, SHO).• Following up with Field Engineers by providing them with work orders for critical incident sites and suggesting actions to be taken for issue resolution.• Collaborating with the Incident Management Team, BO RAN, and BO Transmission Team to resolve critical issues present at sites.• Identify and resolve RAN issues (coverage gaps, interference, capacity) through timely and effective troubleshooting.

Chennai, Tamil Nadu, India

• Monitor and maintain the network infrastructure, including performance monitoring, issue identification and resolution, and routine maintenance tasks• Experience with ticketing systems, incident management processes, and change management procedures• Respond to network alerts and incidents, troubleshoot and resolve issues in collaboration with team members.• Communicate with stakeholders (engineers, customers, vendors), provide status updates, collaborate with other teams to resolve issues.• Continuously learn and improve by staying updated with latest network technologies, tools, and practices through training, certification, and professional development.

Chennai, Tamil Nadu, India

Started career as a system engineer in netcon

Bachelor'S Degree, Electrical And Electronics Engineering, First Class

Higher Secondary School

Secondary School Leaving Certificate