Rajkumar R Email and Phone Number
With 5 years of professional experience, I have built a strong foundation in technical support and data analysis. As an Associate Telecom Support Engineer, I have successfully provided superior customer service, resolving technical issues in telecom technologies with efficiency and professionalism. My expertise includes monitoring and optimizing network performance, ensuring seamless operations for clients and stakeholders.Transitioning into a Data Analyst role, I spent 1 year specializing in analyzing network performance data. I excel in generating detailed reports, automating data processes using advanced Excel, Python, and VBA macros, and communicating technical insights to diverse audiences. My analytical skills have enabled me to identify trends, improve data accuracy, and streamline workflows, contributing directly to organizational efficiency and decision-making.I am passionate about continuous learning and am currently expanding my skills in cloud computing, specifically Amazon Web Services (AWS) and DevOps. Proactive and driven by a commitment to excellence, I am dedicated to delivering innovative solutions that drive business growth and success.
Ericsson
View- Website:
- ericsson.com
- Employees:
- 128421
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Data AnalystEricsson Aug 2023 - PresentBengaluru, Karnataka, IndiaCollected and meticulously cleaned data from diverse sources, ensuring high accuracy and reliability.• Developed comprehensive data-driven reports and interactive dashboards to support informed business decision-making.• Utilized SQL to query databases and extract pertinent information for detailed analysis.• Automated report generation through advanced Excel formulas, Python scripting, and VBA macros.• Delivered Key Performance Indicator (KPI) reports to external stakeholders during biweekly and monthly governance meetings.• Collaborated with cross-functional teams to identify data requirements and deliver comprehensive analytical support
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Associate Engineer - Js 3Ericsson Jun 2022 - Aug 2023Bangalore Urban, Karnataka, IndiaExcellent communication skills to interact with technical and non-technical stakeholders, including end-users, managers, and vendors.• Performance monitoring and optimisation techniques to ensure network availability and reliability.• Excellent problem-solving skills, including the ability to diagnose and resolve network issues quickly and efficiently.• Documentation skills to maintain accurate records of network operations, issues, and resolutions• Knowledge of telecommunication protocols and technologies, such as GSM, 3G, LTE and 5G.• Collaborated with an AWS consultant to automate certain use cases for real-time reporting to customers and assisted the Python developer in automating report generation by combining multiple tools.
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Assistant Engineer - Js 2Ericsson Nov 2020 - Nov 2022Noida, Uttar Pradesh, IndiaExperience with ticketing systems, incident management processes, and change management procedures• Analysing 3G network performance KPIs (Voice CSSR, DCR, HS Accessibility, HS Retainability, HS Throughput, SHO).• Following up with Field Engineers by providing them with work orders for critical incident sites and suggesting actions to be taken for issue resolution.• Collaborating with the Incident Management Team, BO RAN, and BO Transmission Team to resolve critical issues present at sites.• Identify and resolve RAN issues (coverage gaps, interference, capacity) through timely and effective troubleshooting.
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Network EngineerNokia Sep 2019 - Nov 2020Chennai, Tamil Nadu, India• Monitor and maintain the network infrastructure, including performance monitoring, issue identification and resolution, and routine maintenance tasks• Experience with ticketing systems, incident management processes, and change management procedures• Respond to network alerts and incidents, troubleshoot and resolve issues in collaboration with team members.• Communicate with stakeholders (engineers, customers, vendors), provide status updates, collaborate with other teams to resolve issues.• Continuously learn and improve by staying updated with latest network technologies, tools, and practices through training, certification, and professional development. -
System EngineerNetcon Technologies May 2019 - Sep 2019Chennai, Tamil Nadu, IndiaStarted career as a system engineer in netcon
Rajkumar R Education Details
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First Class -
Higher Secondary School -
Secondary School Leaving Certificate
Frequently Asked Questions about Rajkumar R
What company does Rajkumar R work for?
Rajkumar R works for Ericsson
What is Rajkumar R's role at the current company?
Rajkumar R's current role is Documentation | Tableau | SLA & OLA Management | Stakeholder Communication | AWS & DevOps | SQL, Python, Advanced Excel.
What schools did Rajkumar R attend?
Rajkumar R attended Loyola Institute Of Technology, Don Bosco Matriculation Higher Secondary School, Government Higher Secondary School - India.
Who are Rajkumar R's colleagues?
Rajkumar R's colleagues are Paweł Kądziołka, Xin Li, Kamlesh Barange, Piyush Khandelwal, Anatoly Iliyaich, Akshay Kanakaraddi, Mukesh Kumar Saini.
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Rajkumar R
| Bfsi | Tech | Digital Transformation | Eam | Gtm | Portfolio & Practice Leadership | Strategy & Execution |Bengaluru
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