Rajkumar Singh Email and Phone Number

As a Manager Information technology, I led a dynamic and innovative technology landscape, driving the company towards digital excellence. Orchestrating a team of skilled professionals, I crafted and executed strategic IT initiatives, ensuring seamless integration of cutting-edge solutions.My role involved envisioning and executing scalable IT strategies, optimizing operational efficiency, and fostering a culture of continuous improvement. From overseeing the development of custom applications to streamlining cloud-based solutions, I played a pivotal role in enhancing company's technological capabilities. Collaborating cross-functionally, I aligned IT goals with the company's business objectives, delivering solutions that propelled company to the forefront of technological innovation. In a rapidly evolving industry, my leadership ensured company stayed ahead of the curve, leveraging technology to drive business success.

Working cross-functionally with Operations, and IT to define project requirements and timelines to implement various network-related projects, such as new site infrastructure deployments and technology integrations Managing the deployment, maintenance, support and upgrade of servers, storage hardware, software, operating systems Participating in Vendor discussion on all required IT application support Performing application access provisioning and de-provisioning audit Acting as internal &external IT audit SPOC and closure of both audits Executing asset evaluation and procurement as per projection shared in AOP Implementing IT FAR reconciliation and streaming the monthly, quarterly, half yearly & annual IT audit Preparing weekly updations with the Infra Head & CISO Modifying process and policy for improving IT governance, end user C-SAT score and filling the process Gaps Tracking monthly of all IT endpoint security software installation and communication updates as per IT register Assisting the OKTA implementation team and doing the integration of all applications with OKTA Integrating all process gaps with our ITSM tool to close all IT audit observations Implementing the SOW for current Projects and leading the review meetings

 Lead a team of 18 engineers for day to Day IT operations Managedinternal and external IT audits Implemented new office & stores with regards to IT setups Developed IT procedures & process and defined IT policies in accordance with the ITIL process Managed inventory, Endpoint Security; monitored the performance of the Machines Conducted monthly & weekly meetings with the Manufacturing Head and team for taking feedback and provided updates on the current status of IT related issues and improvement Maintained Incidents and Service Request  Created SOP andarranged training for team skill upgradation Implemented Software (CC, AutoCAD, Office 365, corel draw) licensing management Followed the company policy and process Prepared AOP and Capex OpeX projection shared with management