Head It & Security
• Manage and head overall IT operations for India & Global for enabling end-to-end logistics processes and systems • Provide sound leadership and management for all aspects of IT strategy, development, and implementation including infra, help desk, network, security, compliance, systems applications, risk management• Managed INR 300Mn capital budget and INR 200Mn operating budget Leverage best technology practices in all areas of business and integrated new technological advancements in a cost-optimized manner• IT budget planning and Project Management: -Better planning and tracking of CAPEX OPEX budget helped in approximately Rs. 35.51Mn reduction in AOP. Stringent product selection criteria, quarterly forecast of planned CAPEX budget, profiling, and has saved 83 Mn. INR of the approved budget. Projects like O365, Sangam house Wi-Fi, PI industry Wi-Fi, Ludhiana GMBC, SOC, Budget forecast and solution planning for Third Space, projects like I4, I5, R9, E&Y Infrastructure assessment.• Manage IT Audits and adhere to all policies in line with Indian and global compliance.• Enable process improvements and establish ITSM processes like Change Incident and Problem Management • Sizing cloud solution for Email services and provisioning of PaaS for testing & production environment to communicate remote meters to the application server. • Design SOC platform and strengthen Work from Home Security.• Systems, Application & Networks Availability & Performance and Global IT Operations. Lead effective deployment of IT assets, systems, procedures, and processes concerning consistency, reliability, and availability• Conducting daily sunset meetings, provided solutions for production IT dependencies, managed operation escalation• Ensuring IT resources availability at the time of Critical Services DC DR drills like SUMO DCC etc. Deployment of Webinar services for events like NGO-Dharohar and partner meet.• Crisis Management: RCOM Bank Crapsey
