Rajnikesh Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Developed a real-time advertising platform for AjioAds, supporting 4,000+ sellers with features like ad creation and live adjustments. Led the launch of AjioGram, onboarding 400+ brands with 85% user satisfaction. Improved security by implementing advanced malware detection, reducing incidents by 50%. Contributed to AJIO Seller Central, managing 200,000+ daily orders. Engineered secure microservice communication using Istio and JWT in Kubernetes.

Atlantis, 95, 4Th B Cross Road, Koramangala , 5Th Block, Bengaluru, Karnataka 560095

Designed an Auto-Assignment feature using Round Robin, reducing manual ticket handling by 70% and improving response time by 40%. Optimized system performance with Redis caching, improving page load times by 45%. Integrated adaptive fields and Outlook APIs, streamlining support and cutting customer query response time by 40%. Revamped an asset management tool's UI, reducing user training time by 25% based on feedback from 15 focus groups.

Bangalore Urban, Karnataka, India

Designed and developed a CRM solution by analyzing 25+ business processes, reducing data entry errors by 40% and improving user satisfaction by 30% within 7 months. Identified and mitigated risks efficiently, and integrated Razorpay payment gateway, boosting work efficiency by 20%.

Bangalore Urban, Karnataka, India