Rajnish Kumar Email & Phone Number

Noida, Uttar Pradesh, India

Hyderabad, Telangana, India

Managing all the stages of deployment for windows Operating System. Ticketing workflow through SNOW and JIRA. Work with various teams to fix the client issue technically with timely manners. Create and maintain SOPs for team. DNS and DHCP configuration. Active Directory management. Working in incident, request and change using SNOW. Troubleshooting licensing on windows. Installation maintaining and troubleshooting workstations on windows 8,10. Antivirus management and definition of antivirus. Installing a network printer as well as configured the same. Using Active Directory to add new users to the OU as well as computers. Create windows image for the client as per the SOPs. Support end user in problems with using Desktop and Laptop applications. End user computing Support.

Ranchi, Jharkhand, India

Ranchi, Jharkhand, India

6 Yr+ Exp in IT, Networking and MIS, currently working as Sr. Associate with HCL

Ranchi, Jharkhand, India

Handling trouble shooting, Networking, resolving Hardware issue.Eligible to handle 50 + user.Troubleshoot Printer issues and Network Printer Setup.Maintain an inventory of parts for emergency repairs and perform root-cause analysis to resolve frequent failures.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, CCTV Surveillance systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.Handle daily technical support activities on desktop support, data network.Setup computers and install software for various applications and programs.Adhere to policies as per corporate manuals and directives.

Patna Area, India

* System Administrator and Handling all desktops and Laptops.* System Administrator of mail boxes of company by zoho mail admin control panel including configuration,defining new email aliases of new employee, deletion, resetting mail box password.Support end user in problems with using Desktop and Laptop applications.* Repairing operating system.* Performed installation, configuration and troubleshooting printers.* Installation of hardware devices.* Installation of software such as adobe reader, MS-Office, winzip , java, .net etc. Ensuring smooth running of computer systems, complete networking (LAN/WAN) as well as other peripherals to achieve uninterrupted work conditions.* Configuring TCP/IP services for complete LAN /WAN (DHCP/DNS etc)* Infrastructure Management* Maintaining updated documentation for current hardware configurations, and also for proposed* Future installations, testing & modifications to the current environment.* Conducting electrical safety checks on computer equipment.

Hazaribagh

Teaching and database maintenance of Edustrokes and KVwiz.* Maintaining the Internet connectivity among all the systems of the organization, MAC Fileration, Router administration.* Installation of Microsoft Outlook (2003, 2007 and 2010) and configuration & trouble shooting of the same.Blocking USB of all system.* Installing a network printer as well as configured the same. Support end user in problems with using Desktop and Laptop applications.* Repairing operating system.* Domain configuration of the system.* Performed installation, configuration and troubleshooting printers.* Installation of hardware devices.* Installation of software such as adobe reader, MS-Office, winzip, Nero, java, .net etc. Ensuring smooth running of computer systems, complete networking (LAN/WAN) as well as other peripherals to achieve uninterrupted work conditions.* Configuring TCP/IP services for complete LAN (DHCP/DNS/WINS. etc)* Infrastructure Management* Maintaining updated documentation for current hardware configurations, and also for proposed* Future installations, testing & modifications to the current environment.* Conducting electrical safety checks on computer equipment.

Bachelor Of Engineering - Be

Intermediate