Nitish Raj Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Client: - GameStop (Retail/eCommerce)Responsible for reimagining the eCommerce mobile App for the GameStop client to increase mobile revenue share from 5% to 10% and increase customer engagement by 20%.Product Area owned: - ▪ Customer Engagement {Post purchase experience, Customer Orders, and Rewards & Loyalty} ▪ Fulfillment {Ship-to-home, Same Day Delivery (SDD), and BOPIS}Team Size: - 2 Product owners, 2 Scrum team (Dev, UX, & Testing members)Tools used: -… Show more Client: - GameStop (Retail/eCommerce)Responsible for reimagining the eCommerce mobile App for the GameStop client to increase mobile revenue share from 5% to 10% and increase customer engagement by 20%.Product Area owned: - ▪ Customer Engagement {Post purchase experience, Customer Orders, and Rewards & Loyalty} ▪ Fulfillment {Ship-to-home, Same Day Delivery (SDD), and BOPIS}Team Size: - 2 Product owners, 2 Scrum team (Dev, UX, & Testing members)Tools used: - Jira, Confluence, Mural board, Adobe XD, MS Teams, Zoom Show less

Bengaluru Area, India

Responsible for increasing digital commerce/revenues by advancing the online presence through Web and App redesign.Created the 1-year roadmap for the TOF (top-of-funnel) eCommerce ecosystem; Increased the customer adoption from 20% to 40% and increased conversion rate by 15% through search feature improvements.Product Area owned: - ▪ Top-Of-Funnel (SignUp, Homepage, Product Listing, Product Display page)Achievements: - ▪ Won ‘Achiever of the Month’ in the category… Show more Responsible for increasing digital commerce/revenues by advancing the online presence through Web and App redesign.Created the 1-year roadmap for the TOF (top-of-funnel) eCommerce ecosystem; Increased the customer adoption from 20% to 40% and increased conversion rate by 15% through search feature improvements.Product Area owned: - ▪ Top-Of-Funnel (SignUp, Homepage, Product Listing, Product Display page)Achievements: - ▪ Won ‘Achiever of the Month’ in the category ‘Be Accountable’ in 2017 ▪ Won ‘Achiever of the Month’ in the category ‘Be Bold’ at Target in 2016 Show less

Gurgaon, Haryana

Global Projects Delivery | Responsible for end-to-end product implementation and delivery for clients across Latam, Africa, the Middle East, and Asia region; Worked in 5 countries. ▪ Collaborated with the leadership to understand the key business objectives, defined KPI’s and deploy insights to achieve business goals ▪ Generated $1M+ revenue by expanding into South American markets through first successful product implementation in Peru ▪ Conducted requirement analysis &… Show more Global Projects Delivery | Responsible for end-to-end product implementation and delivery for clients across Latam, Africa, the Middle East, and Asia region; Worked in 5 countries. ▪ Collaborated with the leadership to understand the key business objectives, defined KPI’s and deploy insights to achieve business goals ▪ Generated $1M+ revenue by expanding into South American markets through first successful product implementation in Peru ▪ Conducted requirement analysis & documentation on product customization for clients and development teamAchievements:-▪ Amongst 10 out of 2000 to receive ‘Best Talent of the Year’ in 2015, awarded by the CEO Show less

Gurgaon, India

Projects - Wellington Management(Financial services), and Kelloggs (Retail -food) ▪ Release Management - Accomplished 20% increase in efficiency by streamlining release process for weekly production deployment ▪ Achieved a 50% decrease in client escalations through product consulting in a B2B setup by identifying gaps and formulating SOP's for quick resolution

Master Of Business Administration - Mba, Strategy & Leadership | Information Technology Management

▪ Asia Pacific Finalist [10/2500 teams, Amazon PPO]: Amazon Customer Excellence (ACE), 2019 - Ideated 5 different strategies to boost.

Bachelor Of Technology (B.Tech.), Electrical And Electronics Engineering

▪ National Winner [2/500+ participants]: - Ranked 2nd in Paper Presentation at National Level Technology Fest, Gravitas, 2009