Rajon Moore Email & Phone Number

- Manage Cloud IAM, while enforcing least privilege and best practices. - Collaborate effectively with clients and internal teams. - Develop/Deliver comprehensive training materials for new employees. - Optimize team access with secure IAM solutions.- Identify & mitigate IAM security risks through proactive monitoring.

- Support problem identification while advising users on the appropriate courses of action- Monitor issues from start to resolution- Responding to and resolving any client questions via chat box systems, email messages, and phonecalls- Operating RMM software to manage store equipment.- Performing system updates, maintenance procedures, and other.

Dunn, North Carolina, United States

- Manage thin/thick client computers, ScanGuns, Printers, and displays in hot/humid warehouse conditions. - Crimp and run RJ-45 cables from patch panels/switches to client offices. - Manage work orders through "Service Now" web-based systems. - Maintain/Replace Liebert UPS in critical conditions. - Operate/manage systems with Microsoft Endpoint.

Lumberton, North Carolina, United States

- Manage incident queues, troubleshoot hardware and software for laptop and desktop computers- Manage and troubleshoot network connectivity with TCP/IP- Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customers.- Ensure that employees used network and Internet privileges appropriately and manage network.

- Familiarity with CRM systems and practices.- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.- Strong phone and verbal communication skills along with active listening- Manage large amounts of inbound and outbound calls in a timely manner

Fayetteville, North Carolina Area

- Information technology business experience. - Good communication/trust-building skills- Informing clients/customers to technology equipment.- Managing inventory. - Specialize in current or popular technology equipment- Knowledge/experience with: * Home security systems * Cellular mobile devices * Computers * Video cameras * Storage devices

North Carolina, United States

- Operate data entry terminals and automated data systems- Train clients and staff members on new systems- Resolve billing and operation issues. - Entering requisition data into the database- Coding/correcting/modifying all data entered in automated systems.

Fayetteville, North Carolina Area

- Identifying and troubleshooting problems.- Maintaining hardware and software.- Resolving network and connectivity issues.- Repairing motherboards and upgrading firmware.- Installing software applications and CRM programs.- Handling security updates.- Providing technical support.- Testing and debugging programs.- Managing workstations.- Coaching end-users.

Fayetteville, North Carolina Area

- Installing LTSB/LTSC Windows 10 Operating Systems on campus.- Ensuring that any PC peripherals/drivers were installed and working properly.- work with clients post implementation for user testing, debugging, support and maintenance.- Manage devices through Active Directory, Group Policy Objects, registry and files system security.

Fayetteville, North Carolina Area

- Process orders on Point-Of-Sale systems- Specialize in kitchen machinery. - Maintain restaurant sanitation by cleaning the kitchen/dining room. - Work as a team (or independently) on preparing meals- Effectively handle guest problems through a given policy. - Communicating and servicing customers. - Able to adapt to harsh working conditions. - Work well.