Prateek Raj Email & Phone Number

Delhi, India

Noida, Uttar Pradesh, India

Delhi, India

Part of the OCI Curriculum Development team. In this role, I was given the opportunity to utilize the technical knowledge I have acquired over the years and my passion for developing learning content to create Global Certification Courses/Exams as well as Internal Employee Training on Oracle Cloud Infrastructure (OCI) and DevOps tools.Analyze• Target audience (external/internal), understand their requirements and identify their problems.▪ Course success by designing learning outcomes based on Kirkpatrick Model.Design • Course blueprint • Technical demos• Activity guides• MicrolabsDevelop▪ Measurable learning objectives, quizzes and exam questions based on Bloom’s Taxonomy.▪ Storyboard including content structure, lesson titles, presenter notes, animations, etc. adhering to OCI style-guide.▪ Architecture diagrams to present concepts related to OCI services.Research▪ Ideas to enhance learner engagement (gamification, storytelling, accessibility, visualization, etc).▪ Service documentation, technical blogs, product demos, etc. to understand the product to develop technical content.Collaboration▪ Work with SMEs and Product teams to understand the service, design demos and review content.▪ Deliver technical sessions to the team to inculcate technical acumen to help better comprehend audience requirement and improve interaction with SMEs.▪ Research, test and stay updated with the OCI services in comparison to the services offered by the competition (AWS, Azure, GCP, etc).Innovation▪ Identify possible new course offerings in the existing portfolio.▪ Estimate consumption cost for hosting technical labs at scale.Courseware worked on: ▪ Developers Excellence (employee training)▪ Global Skill Development (academic training)▪ OCI DevOps Professional (global certification)▪ OCI Developer Professional (global certification)▪ OCI Networking Professional (global certification)▪ OCI Cloud Operations Associate (global certification)

Noida, Uttar Pradesh

Part of the Oracle Cloud Infrastructure (OCI) Provisioning, Managed Cloud and OCI-Classic teams, supporting infrastructure operations for Oracle customers.OCI Provisioning:• Provision/configure OCI infrastructure elements using Ansible playbooks.• Bug-fixes in Ansible playbooks and logic.• Coordinate instance maintenance reboots with stakeholders.Managed Cloud and OCI-Classic:• Collaborate with field engineers for faulty hardware replacement.• Change management using Jira• Migrate VMs to healthy hosts.• Coordinate Managed Cloud Data Center closure.• Troubleshoot server outages, service restoration within SLA and root cause analysis.• Administer and decommission Linux and Windows servers.

Noida Area, India

Part of the Global Systems Unit responsible for managing servers for clients. Routine:• MigrationsFrom legacy/OVM2.x to OVM3.x, migrations targeted at ZFS re-balance, etc. on Oracle VM Manager via web console and command line.• Capacity PlanningReview computing requirement, preempt capacity borne issues and coordinate resolution with Management/Clients, update inventory, cost saving initiatives• Server ProvisioningManaging the capacity on hyper-visor layer of the Oracle Cloud Infrastructure. Deploy/Configure systems using templates, configure/install packages via YUM, network configuration, creating LVMs, compliance check, etc.• Server Management/AvailabilityManipulate OS configuration files, add/remove computing resources, configure monitoring agent, user/group administration, manipulate password/permission/ownership, process management, patching, ensure up-time, implement SUDO, configure sssd, review Logs, troubleshooting outage, single user mode for troubleshooting unavailability issues, coordinating restore via backup, file system management.• Monitor ResourcesLinux CLI utilities, monitoring tools such as Oracle Enterprise Manager, etc.• AutomationAutomate frequent tasks, fetch health reports, configuration changes, compliancechecks, etc. via Bash Scripts.• Change ManagementChange coordination, check compliance, implement window, stakeholder engagement, business justification, back out plan• OtherBrown Bag Session, Technical Documentation, Business Communication, Process Formulation, Resource Enabling, Stakeholder Management

Noida Area, India

Part of the Unix Server Build & Production Support Team for an Australian Banking client. Routine:• Designing Liaise with infrastructure architects, review the project design and create Server Build Guides from high-level design documentation• IaaSEmploy IBM Cloud Orchestrator (ICO) to setup infrastructure • Server BuildCreate/manage templates and deploy server using templates, configure and install packages via YUM, network configuration, creating LVMs, compliance check, etc.• Server ManagementManipulate OS configuration files, add/remove computing resources, configure monitoring agent, schedule backups/tasks/reboots/maintenance, user/group administration, manipulate password/permission/ownership, process management, patching, ensure uptime.• Server Security Disable Root Login, implement SUDO, allow SSH selectively, restrict Open Portssecurity banner, enable Firewall/ IPtables, SELinux, Patching, selective Cronaccess, disable/remove surplus services, review Logs, user permissions/ownership/expiration, enforce strong password, restrict old password, • Monitor ResourcesLinux CLI utilities, monitoring tools such as IBM Tivoli Monitoring, Oracle Enterprise Manager, etc.• Restoring ServiceTroubleshoot an outage, resolve defects, restore service within SLA• Disaster RecoveryVeritas NetBackup: configure agent, create policies, define retention period, manage backup/restore, migration, etc.• AutomationAutomate frequent tasks, fetch health reports, configuration changes, compliancechecks, etc. via Bash Scripts and Tivoli Enterprise Manager• Change ManagementChange coordination, check compliance, implement window, stakeholder engagement, business justification, back out plan• OtherBrown Bag Session, Technical Documentation, Business Communication, Process Formulation, Resource Enabling, Stakeholder Management

Gurgaon, India

Part of the Production Cloud Infrastructure Operations Team for a U.S. based Telecom client. Routine:• IaaS AWS to spawn infrastructure –create/manage AMIs, custom VPCs, AutoscalingGroups, Multi AZ/Region Instance Deployment, IAM users/groups and roles, Storageand Snapshots (EBS, EFS, S3, Lifecycle Policies and Glaciers).• Server ManagementManipulate configuration files, add/remove resources, schedule maintenance,patching via custom repositories or Red Hat Network, manage processes, managelogs, manage file system, manage user• Monitor ResourcesCloudWatch – events, alarms, dashboardsThird Party Tools – Introscope, SolarWinds, CA Wily, etc.Linux CLI utilities – top, iostat, lsof, vmstat, netstat, tcpdump, etc.• AutomationAutomate frequent tasks, fetch health reports, configuration changes, compliance checks, etc. via Bash Scripts and AWS CLI• CapacityMaintain/update inventory, review computing requirement, cost cutting initiatives.• SchedulingSQS, Track AWS Events, employ Control-M to define script execution schedule anddependencies, etc.• Disaster RecoveryCross-Region andMulti-AZ replication, deployments and snapshots, archival toGlaciers via Lifecycle Policies, Fault tolerant architectures.• Restoring ServiceTroubleshoot an outage, resolve defects/incidents, restore service within SLA• ReportingService Management, Problem Management, Incident Management, Inventory, Defects• OtherManaging Team, Brown Bag Session, Technical Documentation, Business Communication, Process Formulation, Resource Enabling

Noida Area, India

Part of the UNIX Operations Team for U.S. based Data Warehousing client. Routine:• Virtualization Employ VMware vSphere to deploy servers • Server Build: Deploy server using templates, install software via YUM, network/storage setup, build review, manage project delivery, etc.• Server Management: Manipulate OS configuration files, add/remove computing resources, configure monitoring agent, schedule backups/tasks/reboots/maintenance, process management, patching via custom repositories or Red Hat Network• User Administration:user/group administration, manipulate password/permission/ownership, manipulate password/account aging and expiry policies• SchedulingEmploy Control-M to schedule script executions, reboot, etc.; configure agent on clients, define jobs, define resources and their dependencies, etc.• Monitor ResourcesEmploy Solarwinds, Linux CLI utilities, etc.• Configure Services: cron, ssh, iptables, ftp, nfs, ntp, etc.• Restoring ServiceTroubleshoot an outage, resolve incidents, restore service within SLA• Disaster RecoveryEmploy Veritas NetBackup: configure agent, create policies, define retention period, manage backup/restore, migration, manipulate backup retention period, etc.• AutomationService bounce, health report, configuration file deployment, DNS lookup, etc. using Bash scripts• ReportingService Management, Problem Management, Incident Management, Inventory• Change ManagementChange coordination, check compliance, implement window, stakeholder engagement, business justification, back out plan• OtherBrown Bag Session, Technical Documentation, Business Communication, Process Formulation, Resource Enabling