Raj Sandhu Email & Phone Number

Toronto, Canada Area

Developing, managing and implementing strategic planning, roadmap and feature definition for the company’s new and existing digital products. Focusing on managing the development and success of the full product life-cycle. Leading cross-functional communication necessary in order to gather requirements, determine specifications, execute production timelines and launch successful marketing and sales strategies.

Oakville, Ontario

Focusing on Product Strategy, Business Development, and Product Management. Concentrating on analyzing industry trends, sales development, market research, developing product road maps and identify areas to maximize revenue streams from small and medium sized businesses. - Collaborating with senior management on business strategy, validating market fit, managing constraints, and driving priorities through to deployment- Developing and implementing strategies, product roadmaps, market research, competitive & SWOT analysis and building product collateral- Directly engaging senior executives, developers and project managers on weekly status calls and updates

Montreal, Canada Area

Developed, cultivated, and maintained online global clients’ payment getaway (SAAS) and customer discount loyalty program with a global client base of 50,000+ My achievements in this role included:- Planned, organized and coordinated 8 e-commerce payment gateway launches/iterations- Released 2nd edition of customer loyalty program (P1) to generate brand loyalty and repeat business- Analyzed industry trends, conducted market research, and client reviews in developing product road maps and identifying areas to modify and maximize revenue stream - Developed and managed stakeholder relationships and participated in sales calls to key strategic accounts and sales channel partners to ensure satisfaction

The Operations department was responsible for launching a new brand; FAI Electronics, a sales division targeting the small and emerging customer market segment.My achievements included:- Accountable for ensuring performance to budget metrics were met across all regions, reviewing profit and loss, and revenue growth- Designed and implemented business and operational infrastructure for Canada, Australia, Taiwan, Singapore, India, and Malaysia offices- Developed & coordinated metrics tools to manage the business with Director of Operations such as key performance indicators, statistic reports, daily activity reports, sales trends, p&l statements, sales reviews, and SOP/Sales audits to validate department’s success

Developed, researched and managed focus programs for key sales divisions and marketing.My achievements included:- Researched and analyzed primary and secondary data and designed intelligence reports for key strategic accounts generating internal and external demand- Created and implemented a new market segmentation model that identified 15 new market segments to improve lead generation & customer integrity within customer management database (CRM)- Liaison between third party service providers and research team to ensure service level agreements and business expectations were exceeded- Supervised and mentored junior analysts to evaluate accuracy of deliverables

Primary mandate was to analyze and audit effectiveness and productivity of assigned sales branch offices throughout North America.

Bachelors, City/Urban, Community And Regional Planning

Multidisciplinary program designed to understand the processes of planned change in urban environments. This specialized degree focused.

Certificate, Executive Development Course

Regarded as the mini-MBA an intensive program focused on marketing, strategic planning, accounting, finance and human resource arbitration.

Certificate In Project Management

Program is fully aligned with industry standard Project Management Book of Knowledge.