Senior Project Manager - Lean Digital Transformation
CurrentSpearheaded end to end implementation of CI and digital projects, leading a team to drive initiatives in multiple business domains such as F&A, operations, order management and salesExperienced in Agile and Waterfall project planning including schedule management, estimation of project costs, resource requirements and setting up controlsLed program overseeing the deployment of workflows, 30+ Robotic Process Automation (RPA) and analytics projects for global CPG clients resulting in productivity gains equivalent to 100+ FTEs and generating business valueMentored LSS GB projects to improve process metrics and generate $ business impact ($50M+)Established reporting structures to provide regular updates to key senior stakeholders on project progress and key decisionsLed projects using agile practices - facilitating daily stand-ups, sprint planning and retrospective, fostering a culture of continuous improvement and agility in project executionManaged several internal programs at organization level as part of PMO initiatives aligned with leadership prioritiesUtilized tools such as Signavio and Visio to map process flows, upstream processes and facilitating the identification of process gapsPlayed a pivotal role in team succession planning by maintaining robust process documentation and contributing to the standardization efforts across the T-hubLed establishment of reporting using VBA based automations and data visualization tools like PowerBI, TableauProgram managed several initiatives at organization level to expediate leverage of digital technologies like Generative AI and analytics across the organization Key Projects - Collection optimization, Paid-on-time analytics, Auto-cash application, Contact Centre CSAT improvement, Master Data automationsTechnical Skills used - RPA, Analytics, Generative AI, PowerBI, VBA, SAP enhancement, Lean Six Sigma, Signavio, MS Visio
