Spearheaded end to end implementation of CI and digital projects, leading a team to drive initiatives in multiple business domains such as F&A, operations, order management and salesExperienced in Agile and Waterfall project planning including schedule management, estimation of project costs, resource requirements and setting up controlsLed program overseeing the deployment of workflows, 30+ Robotic Process Automation (RPA) and analytics projects for global CPG clients resulting in productivity gains equivalent to 100+ FTEs and generating business valueMentored LSS GB projects to improve process metrics and generate $ business impact ($50M+)Established reporting structures to provide regular updates to key senior stakeholders on project progress and key decisionsLed projects using agile practices - facilitating daily stand-ups, sprint planning and retrospective, fostering a culture of continuous improvement and agility in project executionManaged several internal programs at organization level as part of PMO initiatives aligned with leadership prioritiesUtilized tools such as Signavio and Visio to map process flows, upstream processes and facilitating the identification of process gapsPlayed a pivotal role in team succession planning by maintaining robust process documentation and contributing to the standardization efforts across the T-hubLed establishment of reporting using VBA based automations and data visualization tools like PowerBI, TableauProgram managed several initiatives at organization level to expediate leverage of digital technologies like Generative AI and analytics across the organization Key Projects - Collection optimization, Paid-on-time analytics, Auto-cash application, Contact Centre CSAT improvement, Master Data automationsTechnical Skills used - RPA, Analytics, Generative AI, PowerBI, VBA, SAP enhancement, Lean Six Sigma, Signavio, MS Visio

- Implemented complex projects - using tools, automationand LSS solutions across multiple domains(P2P, contact center, O2C and master data Management)- Led program management for the Consumer Goods, Retail, Life Sciences & Healthcare vertical to track all KPIs and oversee end to end delivery of business excellence and digital transformation initiaitves -Initiated communication program and reporting dashboards for leadership at vertical level

Worked with CEO in implementing the organizational strategy and business improvement roadmapLed program design and schedule management for implementation of education initiatives in partnership with Edtech start ups and state governmentInitiated new program in education space and built team of 4 members for end to end management - research, design and program delivery within scheduled timelinesEstablished channels for feedback mechanism on program and continuous improvement

- Formulated 5-year growth strategy for a $1 billion+ global pharmaceutical company to increase the share of revenue from emerging market from 5% to 15% at company level - Led team of 3 business analysts for research on telecom and F&B industries and create knowledge products