Raju Kumar Email & Phone Number

Kolkata, WB, IN

Raipur, Chhattisgarh, India

• Strategic Project Leadership: Provided decisive leadership and management oversight for multiple projects aimed at achieving strategic business and organizational objectives.
• Development of Best Practices: Defined and implemented tailored project management best practices, processes, and policies to ensure seamless alignment with corporate strategies and overarching goals.
• Program Management Excellence: Headed comprehensive program management efforts, ensuring meticulous strategic alignment and the efficient execution of diverse projects across the organization.
• Robust Monitoring Systems: Implemented robust project monitoring systems to meticulously track project milestones, budgets, and resource allocations, ensuring optimal project performance and alignment with timelines.
• Business Process Re-engineering (BPR): Led transformative BPR initiatives to streamline operations and enhance workflow efficiency, driving significant improvements in organizational performance and responsiveness.
• Comprehensive Analysis: Conducted thorough As-Is & To-Be analysis to identify process gaps and inefficiencies, proactively driving continuous improvement initiatives and operational excellence.

Patna, Bihar, India

• As Project Consultant
• Orchestrated Program Management initiatives to ensure seamless execution and attainment of project goals.
• Oversaw the creation of Requests for Proposal (RFPs), detailing project specifications and inviting competitive bids.
• Directed Bid Management processes, assessing proposals and negotiating contracts to secure favorable terms.
• Monitored Vendor Performance rigorously to ensure adherence to service level agreements (SLAs) and uphold quality benchmarks.
• Implemented robust People Management strategies to enhance team performance and promote professional growth.

Patna, Bihar, India

• As Senior Project Consultant
• Conducted comprehensive As-Is & To-Be Analysis to pinpoint areas for process enhancement and optimization.
• Applied Project Management expertise to drive successful Business Process Reengineering (BPR) initiatives.
• Oversaw program activities to coordinate multiple BPR projects, ensuring alignment with strategic organizational objectives.
• Provided expert IT consulting services to integrate cutting-edge technology solutions that streamline business processes.
• Managed Vendor Relationships adeptly to foster reliable partnerships and ensure superior service delivery.

Kolkata Area, India

• Spearheaded implementation of Geographic Information System (GIS) projects to optimize spatial data management and operational efficiency.
• Designed and deployed GIS-Based Property Tax Information Management Systems to enhance the efficiency and accuracy of tax administration processes.
• Managed Property Tax Calculation procedures to ensure compliance with regulatory requirements and improve accuracy.
• Led Change Management initiatives to facilitate seamless transitions and promote the adoption of new processes.
• Collaborated closely with stakeholders to foster alignment and consensus on project objectives.
• Provided hands-on support to stakeholders during system implementations and operational adjustments to ensure smooth adoption and utilization.

Gurgaon, India

May 2012 – Jul 2015 | Patna & Ranchi, India- Executed the implementation of Direct Benefit Transfer (DBT) across various schemes, ensuring accurate beneficiary targeting.- Managed stakeholder relationships, facilitating effective communication and collaboration.- Oversaw information system management, enhancing data integrity and accessibility.- Directed.

Patna, Bihar

• Liaise with project team coordinators pertaining to maintenance of day to day activities required for maintenance of sites in addition to execution of turnkey projects.
• Manage customer requirements aimed at maximizing customer satisfaction.
• Responsibilities as a NOC technician include develop, implement and maintain the solutions that support and help the company’s wireline and wireless networks.
• Ensure compliance to delivery schedules and other SLA parameters.
• Generate reports for O&M projects & other day to day activities besides maintaining monthly/ quarterly/ half-yearly and annual P&L of projects.
• Focus on prompt resolution of technical queries pertaining to project execution and ensure smooth deployment of project across multiple circles.

Master Of Business Administration - Mba, Artificial Intelligence & Machine Learning, A+

Mca, Computer, 70%

Bachelor Of Science (B.Sc.), Zoology/Animal Biology, 63%