Rajvee Patel Email & Phone Number

London, United Kingdom

Activities:• Support the Business Systems Team in various areas: Provide 1st, 2nd and 3rd line support to user base Projects ATS and CRM Configuration/ Implementation Builds for new business and current Configuration change requests Systems Training• In depth-data analysis of current data: systems, financial and KPI reporting• Due Diligence work with client: analysis of current state and create future state for recruitment workflows.• Configuration & Implementation and Full User & Candidate Testing of ATS across several clients• Co-ordinate & Deliver training on Applicant Tracking System (ATS) Talentlink Lummese• Reporting and Data analysis on recruitment trackers, ROI, sourcing channels, hires per quarter/year• Create system training packs• Financial billing to accounts for monthly licence usageSkills:- Trained iCIMS System Administrator• Trained & Qualified as a GSA User, Data Administrator and Train the Trainer on Talentlink system• Content Management Systems: Kentico & Interspire (CMS) (website modifications e.g. text, images, html, application forms)• Other systems:  Avature - Sourcing system - Build workflow, implemented, admin user, with ongoing support to user base Sky Recruit eArcu Loom Key Surveys (Survey tool) TalentMap (Succession Planning Tool)

Harrow, England, United Kingdom

Activities:• Co-ordinate & Deliver training on a national database system Project analysis & planning• Coordinate/Liaise with Schools and other practitioners such as NHS, PCT, Youth Service, Youth Offending Teams, GP’s Health Visitors• Data analysis & cleaning work on large data sets containing child, parent/carer and service provision information• Create project plans & schools toolkit to implement policies & procedures• Create training packs and presentation• Accredit schools on their policies and technical infrastructure before accessing the systemSkills:• Trained & Qualified as User Manager, Data Administrator and Train the Trainer on the ContactPoint system• Data Quality analysis work on large data sets• Matching data sets and fields to the set requirements by DCSF• Managing Team• Planning and Organising meetings with Headteachers & external companies• Organising & Co-coordinating Weekly update meetings• Producing regular reports via the ContactPoint system• Ability to delivery co-ordinated support to external practitioners via the system• Writing policies in accordance to the school organisation• Knowledge of Children Services working environment• In-depth data cleansing and analysis• Presentation, communication skills with external clients and organisations working closely with the council such as Schools, Primary Health Care, Youth Offending Team, Department for Children Schools and Families (DCSF), Housing and Social Care Services• Ability to demonstrate sensitivity to political matters such as ContactPoint and the press against.• Ability to work on a high profile projects and succeed despite negativity

Project Work with BP, Anglo American, BT.Tasks and experiences included:Role: Change Management Trainee Consultant on BT ProjectActivities:* Preparing ITIL – Change Management Proposals for BT ProjectSkills: * Presentation of Change management data* Preparing data* Supporting team members with go live presentation to BTRole: Data AnalystActivities:• Analyse the application data collected from the discovery activities• Application portfolio assessmentSkills: Data collection and reportingRole: Project ManagerActivities:• Project analysis• Coordinate/Liaise team members• Create project plan, design solution architecture• Create & implement processes• Risk assessmentSkills: • Managing Team• Planning and Organising Daily Work• Organising & Co-coordinating Weekly Project Meetings• Liaising with team across the project team and world

Activities:• Use of Active Directory• Backups using Arc-Serve Software• Desktop Support on and offsite users• Supporting Cisco telephone systemsSkills: 1st and 2nd line supportCustomer Interaction Skills

Activities:• 1st and 2nd line support• Coordinate professional and timely resolution of IT issues acting as technical support within a helpdesk capacity by using initiative to provide business solutions.• Assist in developing procedures for continuous improvement of processes.• Manage and maintain system access and ensure security procedures are adhered to.• DevelopingSharepoint Skills: Provide customer training on basic systems.Diagnosis on Hardware and Software faults on the Desktop.