Rajvee Patel Email & Phone Number

London, United Kingdom

• Activities:
• Support the Business Systems Team in various areas: Provide 1st, 2nd and 3rd line support to user base Projects ATS and CRM Configuration/ Implementation Builds for new business and current Configuration change.
• In depth-data analysis of current data: systems, financial and KPI reporting
• Due Diligence work with client: analysis of current state and create future state for recruitment workflows.
• Configuration & Implementation and Full User & Candidate Testing of ATS across several clients
• Co-ordinate & Deliver training on Applicant Tracking System (ATS) Talentlink Lummese

Harrow, England, United Kingdom

• Activities:
• Co-ordinate & Deliver training on a national database system Project analysis & planning
• Coordinate/Liaise with Schools and other practitioners such as NHS, PCT, Youth Service, Youth Offending Teams, GP’s Health Visitors
• Data analysis & cleaning work on large data sets containing child, parent/carer and service provision information
• Create project plans & schools toolkit to implement policies & procedures
• Create training packs and presentation

• Project Work with BP, Anglo American, BT.Tasks and experiences included:Role: Change Management Trainee Consultant on BT ProjectActivities:* Preparing ITIL – Change Management Proposals for BT ProjectSkills: *.
• Analyse the application data collected from the discovery activities
• Application portfolio assessmentSkills: Data collection and reportingRole: Project ManagerActivities:
• Project analysis
• Coordinate/Liaise team members
• Create project plan, design solution architecture

• Activities:
• Use of Active Directory
• Backups using Arc-Serve Software
• Desktop Support on and offsite users
• Supporting Cisco telephone systemsSkills: 1st and 2nd line supportCustomer Interaction Skills

• Activities:
• 1st and 2nd line support
• Coordinate professional and timely resolution of IT issues acting as technical support within a helpdesk capacity by using initiative to provide business solutions.
• Assist in developing procedures for continuous improvement of processes.
• Manage and maintain system access and ensure security procedures are adhered to.
• DevelopingSharepoint Skills: Provide customer training on basic systems.Diagnosis on Hardware and Software faults on the Desktop.