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Rakesh K is listed as Senior Support Analyst @ Anthology Inc. at Anthology Inc, a company with 596 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Rakesh K.
Rakesh K previously worked as Senior Support Analyst at Anthology Inc and Support Analyst at Anthology Inc. Rakesh K holds Commerce from National College, Jayanagar, Bangalore-82(Autonomous).
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Experienced in technical support and customer service for over 6 years, skilled in promoting products, conducting quality analysis, and leading successful teams in IT environments. Proficient in CRM products, issue resolution, and fostering collaboration.
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A career timeline built from the work history available for this profile.
Bengaluru, Karnataka, India
Provided feedback to product development and engineering teams on customer needs and issues for enhancements.Effectively managed client calls from the USA and EMEA regions, addressing escalated issues and providing the necessary information
Bengaluru, Karnataka, India
Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.Monitor Servicedesk and responded to incoming tickets to address support needs.Created user accounts and managed access control.Utilized ticketing system to track customer requests and prioritize urgent needs.Responded to customer.
Bangalore
Made proactive outbound customer calls to promote various product and servicesResponsible for building and maintaining a comprehensive database of customer information, ensuring that the information was up-to-date and accurate.Provided support by attending to incoming calls and assisting with customer inquiries, working towards achieving a high First Call.
Other employees you can reach at anthologyinc.com. View company contacts for 596 employees →
Roberta Galon
Colleague at Anthology Inc
Curitiba, Paraná, Brazil, Brazil
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NS
Nestor Solano
Colleague at Anthology Inc
Bogotá, Capital District, Colombia, Colombia
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DD
Deviprasad Dc
Colleague at Anthology Inc
Bengaluru, Karnataka, India, India
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JM
Jason Mitchell
Colleague at Anthology Inc
Charlotte, North Carolina, United States, United States
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DS
Dayana Suárez
Colleague at Anthology Inc
Bogota, D.C., Capital District, Colombia, Colombia
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AS
Aarthy Soundrapandi
Colleague at Anthology Inc
Chennai, Tamil Nadu, India, India
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TC
Tanya Chaniel
Colleague at Anthology Inc
Tampa, Florida, United States, United States
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NG
Nainpati Ganesh
Colleague at Anthology Inc
Bengaluru, Karnataka, India, India
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JD
Jaroslav Dozbaba
Colleague at Anthology Inc
South Moravia, Czechia, Czech Republic
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SE
Sergio Esteban Marin Guayanes
Colleague at Anthology Inc
Bogota, D.C., Capital District, Colombia, Colombia
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Quick answers generated from the profile data available on this page.
Rakesh K works for Anthology Inc.
Rakesh K is listed as Senior Support Analyst @ Anthology Inc. at Anthology Inc.
Rakesh K is based in Bengaluru, Karnataka, India while working with Anthology Inc.
Rakesh K has worked for Anthology Inc and Sumeru Global Support Solutions Pvt. Ltd..
Rakesh K's colleagues at Anthology Inc include Roberta Galon, Nestor Solano, Deviprasad Dc, Jason Mitchell, and Dayana Suárez.
You can use AeroLeads to view verified contact signals for Rakesh K at Anthology Inc, including work email, phone, and LinkedIn data when available.
Rakesh K holds Commerce from National College, Jayanagar, Bangalore-82(Autonomous).
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