Rakesh Kumar Email & Phone Number

* Direct team members in accordance with policies and policies and procedures and the efficient operation of all pokie machines.* Responsible for providing an outstanding gaming experience/environment* As designated company Compliance Officer, must be thoroughly knowledgeable with respect to the Casino Control Act, its attendant regulations and internal controls* Prepare reports on the status of each shift, including level of morale, technical skill levels of employees, staffing requirements and recommended instructions* Ensure that cash transactions over $10,000 during one gaming day are recorded and submitted according to policy* Assist in the development of casino policies, ensuring compliance with government and company regulations and requirements* Appropriately handle difficult circumstances that may arise on the casino floor in a constructive and business-like manner, balancing the interest of the guest, employee and company* Regularly engage with guests as they play in a positive, enthusiastic manner in order to build new and cultivate existing relationships* Responsible for the achievement of customer service objectives and return visits of profitable customers

Listed skills include Customer Service, Observation And Analysis, Loss Prevention, Surveillance, and 1 others.