Rakesh Kumar
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Rakesh Kumar Email & Phone Number

LEAD Service Management || DMS || SFA || Support Services & Management at Botree Software International Pvt. Limited
Location: Ghaziabad, Uttar Pradesh, India 2 work roles 1 school
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Role
LEAD Service Management || DMS || SFA || Support Services & Management
Location
Ghaziabad, Uttar Pradesh, India
Company size

Who is Rakesh Kumar? Overview

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Quick answer

Rakesh Kumar is listed as LEAD Service Management || DMS || SFA || Support Services & Management at Botree Software International Pvt. Limited, a company with 430 employees, based in Ghaziabad, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Rakesh Kumar.

Rakesh Kumar previously worked as LEAD - Service Management at Botree Software International Pvt. Limited and Sr. Associate Technical Support at Botree Software International Pvt. Limited. Rakesh Kumar holds Master Of Computer Applications - Mca, Computer/Information Technology Administration And Management from Indira Gandhi National Open University.

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Email format at Botree Software International Pvt. Limited

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Botree Software International Pvt. Limited

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Profile bio

About Rakesh Kumar

11 Years plus rich experience in Sales Operations along with cross functions like Project Management, Resource Management and Supply Chain in FMCG industry.Proven skills of Enterprise growth with multiple I.T tools, like ERP, DMS, SFA and Portals etc. Experienced Senior Executive as Lead - ITSM with a demonstrated history of working in the FMCG industry. #Team Lead#Lead Services Management#DMS Project Implementation, #Resource Planning#Customer Relationship#Customer Experience#Client Relation#Customer Loyalty

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Rakesh Kumar's current company

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Botree Software International Pvt. Limited
Botree Software International Pvt. Limited
LEAD Service Management || DMS || SFA || Support Services & Management
india
Employees
430
AeroLeads page
2 roles

Rakesh Kumar work experience

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Lead - Service Management

Current

Ghaziabad, Uttar Pradesh, India

 Lead and manage teams by tracking their tickets and call details. Interface with existing / new customers over phone and/or email and ensure compliance with customer service expectations. Collect feedback from client coordinator and share it with department head. Manage resources based on product / utility and send out monthly report to department.

Apr 2022 - Present
Team & coworkers

Colleagues at Botree Software International Pvt. Limited

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1 education record

Rakesh Kumar education

FAQ

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What company does Rakesh Kumar work for?

Rakesh Kumar works for Botree Software International Pvt. Limited.

What is Rakesh Kumar's role at Botree Software International Pvt. Limited?

Rakesh Kumar is listed as LEAD Service Management || DMS || SFA || Support Services & Management at Botree Software International Pvt. Limited.

Where is Rakesh Kumar based?

Rakesh Kumar is based in Ghaziabad, Uttar Pradesh, India while working with Botree Software International Pvt. Limited.

What companies has Rakesh Kumar worked for?

Rakesh Kumar has worked for Botree Software International Pvt. Limited.

Who are Rakesh Kumar's colleagues at Botree Software International Pvt. Limited?

Rakesh Kumar's colleagues at Botree Software International Pvt. Limited include Shubham Gangrade, Babasaheb Varpe, Deepika Ulaganathan, Sathesh Kumar, and Siva Prakash.

How can I contact Rakesh Kumar?

You can use AeroLeads to view verified contact signals for Rakesh Kumar at Botree Software International Pvt. Limited, including work email, phone, and LinkedIn data when available.

What schools did Rakesh Kumar attend?

Rakesh Kumar holds Master Of Computer Applications - Mca, Computer/Information Technology Administration And Management from Indira Gandhi National Open University.

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