ERP Support at Walking Tree(India) Pvt. Ltd. :•Created Vendor, Customer, and Department etc. in Synergics erp.•Managed user creation roles and Privilleges in Synergics erp.•Data Collection Using Reports in synergics erp.•Mapped data in synergics erp. •Responsible for Inward and Outward Document Deletion.•Checked Transaction History of Generated bag using Bag History.•Logged and Maintained daily issue in Excel file.

ERP Support:• Analyze customer needs and business processes to map them with different Odoo Modules.• Gathering the Business requirement from other departments.• Giving support on Customer Billing using Point of Sale in Odoo.• Data collection using reports in Odoo.• Inventory adjustment, Inventory Transfer using Odoo• Creating Registered and Unregistered Contacts in Odoo.• Data collection, validation and verification from Razor pay module in Odoo. • Handled complete end to end WMS processes.• Created and managed task in Odoo Project Module. • Provided Professional training to customers on how to use Odoo efficiently through an individual session.• Delivered functional POS and Stock inward process training sessions.Website Support:• Extracted Data from Database as per requirements.• Applied data cleaning, filtering, sorting, searching.• Resolving customer query from end-to-end B2B Order Management process.• B2C Order Management process and Customer Order delivery Process.• Resolving customer query raised on Ichhapurti Loyal Customer Card.• Using Mantis Bug tracker to log customer issues/query from ichhapurti.com• Customer order Mapping to correct business flow which are getting generated in ichhapurti.com

Lester Info Services pvt Ltd is a premier technology solutions and business services company that is focused on building innovative solutions that create value for business and consumers.Project experience: (Role: Software Support Engineer)• Solved the issues while generating the data in SQL server Management studio.• Involved in different projects of data checking as per client’s requirements.• Suppressed the records in Database as per client’s requirements.• Transferred the verified and validated data to the client’s server.• Extensively worked on various database System such as MSSQL, MYSQL • Managed Backup and Restore of databases.• Executed Stored Procedure in SQL server Management studio.• Extracted Data from Database as per requirements.• Applied data cleaning, filtering, sorting, searching.• Worked on Extraction, transformation and loading of data.• Imported and exported data from sql to excel and vice-versa.• Worked on Data verification, validation, and Data accuracy.• Used Campaigner tool for sending email reminders to end users.• Verified and validated the generated data of different projects with internal stats.