-Consecutively 3-time Employee of the Month for excellence in fraud prevention strategies.-Developed and implemented effective fraud detection and prevention strategies.-Proficient in tools like Starburst, Salesforce, Athena by AWS, Jira, Confluence, and Citrix.-Collaborated with global tech and product teams and effectively communicated with stakeholders.-Generated detailed reports on customer-reported fraud cases and resolutions, offering feedback to improve fraud prevention strategies.-Observed customer transactions to detect fraudulent activities such as account takeover, collusion, legal theft, and chargeback.-Presented KP Index and future projections in monthly Townhalls, ensuring projected KPI and SLAs were met.

-Spearheaded fraud detection efforts, analyzing debit card fraud alerts and high-risk transactional patterns in global markets.-Ensured regulatory compliance by monitoring transactions across payment channels and preventing fraudulent activities.-Collaborated with stakeholders to improve fraud prevention models and processes, achieving company-wide reduction in fraud cases.

-Identified and canceled high-risk transactions across multiple customer accounts, mitigating potential financial losses.-Collaborated with customers to validate transaction details, reducing friendly fraud and account takeovers.-Resolved queued transactions within strict service level agreements, maintaining operational efficiency.

Managed production operations and ensured adherence to quality standards in manufacturing processes

Assisted in technical operations, gaining hands-on experience in automotive engineering.