• Strategize and execute Sales and Marketing processes on a BOT model for companies • Demand generation channel – Identify, build and guide teams to contribute to Top and bottom line targets• Build sales team in collaboration with the organization’s fundamentals and growth objectives to establish a sustainable revenue engine keeping short and long term objectives in place• Define and Establish metrics with KRAs / KPIs to ensure performance and change management • Create QBRs and ABRs• Collborate with Resource Management teams for right hiring • Establish training programs for skill enhancement to address dynamic market needs

Vice President–Customer SuccessSpearhead and deliver the Salesforce Managed / Support Services portfolio in USA, UK, Australia and India for our Customers.• Drive the Partnership with Salesforce Global Customer Success Group and identify / Drive new opportunities towards Top line contribution including MuleSoft and Tableau solutions.• Head the talent Acquisition / Management division to successfully engage with the customers as per the defined SLAs.• Responsible for building a sustainable Revenue Model through an effective Execution strategy for the Customer Success attainment.• Build collaboration network with Salesforce Customer Success Group to deliver Solutions on T&M and Fixed Bid basis.• Collaborate and build Partner Channels to promote Healthcare Products to the SF install base.• Strategic Focus on CXO level relationship management and customer satisfaction