Rakesh Narayana Rao Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Sojern is travel’s direct demand engine for thousands of brands in the hotel, attractions, air and tourism industries. Specializing in traveler path-to-purchase data, Sojern delivers branding and performance solutions by combining search and booking intent signals with machine learning and proprietary data science methods➢ Overseeing the development of Sojern Travel Platform and managing a software development organization distributed across Europe, Americas and Asia, with a vision of creating the #1 Travel Marketing Platform in the world. This is a ML driven, high performant, large scale cloud infrastructure self-serving platform using cutting edge technologies supporting multichannel Demand Side Platforms (DSP) such as Google, Xandr, Facebook, Google and Bing search, TripAdvisor, etc., to help drive cross-channel optimization ➢ Establishing Dublin as a Technology hub for Sojern through high employee engagement, increased productivity, team collaboration and retention across all business functions. Through diverse hiring programs, increased Dublin headcount by over 50% and doubled the engineering org in the 1st year➢ Partnering with local Universities to create a sustainable channel for hiring local talent and establishing Sojern as an employer or choice

San Francisco, California, Us

➢ Strategized and built the Campaign Automation Platform (CAP) grounds up - a highly scalable, flexible and modular platform to deliver campaign performance across multiple marketing channels leveraging ML models and algorithms➢ Delivery of CAP resulted in 99% of all Sojern campaigns running on this platform, accounting for aprox 99% of the gross revenue for the company. This also drove 50% resource efficiency and 3x improvement in business operations throughput

San Ramon, Ca, Us

Responsible for all aspects of product development of Accela’s Core Civic Platform including Cloud APIs, API lifecycle management, Web and Mobile application development➢ Led geographically distributed software development organization that supported a $200M+ Civic Tech software business➢ Successfully led the effort to re-architect Accela Civic Platform using micro-services and standardizing technologies across both the front-end and back-end with an emphasis on big data analytics, resulting in delivering world class customer experience and improved the overall response time by >85%. Received CEO award for driving this initiative end-to-end

Mountain View, California, Us

➢ Led a team of over 50 engineers including multiple SDMs and QA Managers across globally distributed teams to build and deliver Quickbooks Accountant and ProAdvisor products➢ Managed world-wide Quickbooks.com sites to deliver enhanced Shop, Buy and Use experiences, delivering large scale high performing web properties. Simplified the marketing tech stack to leverage Adobe Experience Manager (AEM) leveraging off the shelf capabilities and delivering all content via Akamai CDN and HTTP2. This improved the page load performance by 40%, resulting in 2% increased conversion➢ Delivered a unified and secure Sign-Up and Sign-In widget that replaced 65 different workflows reducing the development and maintenance cost by more than 50%

Jacksonville , Fl, Us

➢ As a site leader, managed a 100+ employees cross department organization including Engineering, Product and Operations, contributing approximately $85M revenue for the Websites building line of products, including eCommerce and SEO/SCM solutions – targeting small and medium businesses both in the US and global markets➢ Established Continuous Integration and Continuous Deployment (CI/CD) process, through a series of automation throughout the SDLC – resulting in overall 40% reduction in development and testing cycle and 85% code coverage➢ Established an “Emergency Response Plan” to manage customer communications and respond to customer escalations during business disruptions

Mountain View, California, Us

➢ Led Intuit’s e-commerce enterprise platform (eStore) which supports Intuit’s online SaaS business and payment & subscription model for order management of Turbo-Tax, Quickbooks, Payroll and Quicken line of products. This platform, built on the ATG framework, handles more than $5B worth of transactions each year for Intuit➢ Led the integration of Homestead business of Website building tools and products into Intuit ecosystem➢ Initiated and lead a tech refresh strategy to migrate the product from C++ to Ruby On Rails and MongoDB for faster Dev-to-Deploy resulting in 20% reduction in time to market and 3x increase in developer productivity

Mountain View, California, Us

Conceptualized and built the first offshore Quickbooks Online product development team from ground up to deliver QBO global capabilities➢ Drove the adaption of Lean Startup mindset through rapid experimentation resulting in better understanding of constantly evolving requirements and customer expectations

Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De

Led the Tools Development division for implementing application tools for ECU software➢ Scaled up the software development division to a 90-member organization in the Gasoline Systems group➢ Strategized and drove operational efficiency by 20% resulting in overall savings of over 2M Euros year over year➢ Enhanced Java Eclipse platform through plug-in development using Eclipse Modeling Framework (EMF) and Graphical Editing Framework (GEF)

Hanover, Maryland, Us

Led the development of Virtual Line Switch Ring (VLSR) module for CoreDirector optical switch product line

Us

Technical lead for the development of Luminous Network Management System called LMS. Patent awarded for the development of this application➢ Led the development of Service Management Framework (SMF) and Resource Management Framework (RMF), which included service configuration, provisioning, and activation of network resources➢ Designed and developed a network topology application, Multi Ring Network View, which reflected the real time state of the network nodes in the ring

Marlborough, Ma, Us

Key contributor for the Network Management System (NMS) for all 3Com network products called Transcend Network Control Services (TNCS)

M.S, Engineering Management

B.E, Electronics And Communications Engineering