Rakesh Varma Email & Phone Number

Lucknow, Uttar Pradesh, India

• Pitching products to clients and ensuring follow-up until deal closure.• Taking complete ownership of sales and service in the designated area.• Developing and sustaining long-standing client relationships.• Leading and motivating the team to achieve sales targets.• Planning and executing events with clients to boost engagement and sales.• Conducting sales demos and closing deals effectively.• Visiting clients daily to pitch products, collect payments, and handle… Show more • Pitching products to clients and ensuring follow-up until deal closure.• Taking complete ownership of sales and service in the designated area.• Developing and sustaining long-standing client relationships.• Leading and motivating the team to achieve sales targets.• Planning and executing events with clients to boost engagement and sales.• Conducting sales demos and closing deals effectively.• Visiting clients daily to pitch products, collect payments, and handle escalations.• Ensuring timely collection of invoiced and pending amounts.• Overseeing warehouse management and vendor relations.• Creating and updating relevant reports in CRM to monitor team productivity.• Ensuring adherence to TAT in complaint resolution.• Maintaining the operational budget and ensuring a professional working environment.• Conducting annual performance reviews of managers to ensure high levels of service and compliance. Show less

Lucknow Area, India

• Managing all aspects of business operations.• Adherence in Complaint Resolution within the TAT.• Ensuring collections of invoiced & pending amount from assigned schools.• Participating in the recruitment and staff selection process.• Managing Vendor Management for PAN India.• Planning and coordinating project work.• Overseeing the supervision of employees.• Manage resource assignments.• Identify and manage vendors for outsourced works.• Ensuring that staffs… Show more • Managing all aspects of business operations.• Adherence in Complaint Resolution within the TAT.• Ensuring collections of invoiced & pending amount from assigned schools.• Participating in the recruitment and staff selection process.• Managing Vendor Management for PAN India.• Planning and coordinating project work.• Overseeing the supervision of employees.• Manage resource assignments.• Identify and manage vendors for outsourced works.• Ensuring that staffs are smart and professional in their appearance at all times.• Keeping abreast of emerging technology changes and innovations.• Conducting annual performance reviews of field engineers.• Maintaining a clean, professional and safe working environment.• Keeping an eye on the operational budget. Show less

Mumbai Area, India

Responsible for leading, directing and managing all site operations to ensure consistently high levels of service, profitability and compliance.Duties;• Managing all aspects of business operations.• Participating in the recruitment and staff selection process.• Planning and coordinating project work.• Overseeing the supervision of employees.• Manage resource assignments• Preparing budgets and inventories.• Identify and manage vendors for outsourced… Show more Responsible for leading, directing and managing all site operations to ensure consistently high levels of service, profitability and compliance.Duties;• Managing all aspects of business operations.• Participating in the recruitment and staff selection process.• Planning and coordinating project work.• Overseeing the supervision of employees.• Manage resource assignments• Preparing budgets and inventories.• Identify and manage vendors for outsourced work• Ensuring that staffs are smart and professional in their appearance at all times.• Keeping abreast of emerging technology changes and innovations.• Conducting annual performance reviews of field engineers.• Maintaining a clean, professional and safe working environment.• Keeping an eye on the operational budget. Show less

Mumbai Area, India

• Working through ticketing (ITIL) process.• Currently handling Remote Support from VNC, RDP and LMI.• Working on Backup and Recovery Software ( Backup and Disaster Recovery )• Non-voice Based Support.• Working on Backup of Exchange and AD.• Administrating Windows 2003 multiple Server-based network with Windows XP Professional clients.• Installing, managing and troubleshooting Windows 2003 Server.

Mumbai Area, India

• Working through ticketing (ITIL) process.• Hardware Support for all types of Desktop and Laptop. • Operating System Support. • Good troubleshooting skills on Outlook 2003, Outlook 2007 & Outlook Express.• Antivirus installation and resolving virus related problems.• Network Support.• Voice and Non-voice Based Support.• Provide remote troubleshooting support on desktop issues. ( VNC, RDP & NetMeeting )• Installation of Windows Server 2003 and all types of… Show more • Working through ticketing (ITIL) process.• Hardware Support for all types of Desktop and Laptop. • Operating System Support. • Good troubleshooting skills on Outlook 2003, Outlook 2007 & Outlook Express.• Antivirus installation and resolving virus related problems.• Network Support.• Voice and Non-voice Based Support.• Provide remote troubleshooting support on desktop issues. ( VNC, RDP & NetMeeting )• Installation of Windows Server 2003 and all types of OS.• Handling Network Printers installation and issues.• Doing all types of Escalation for Hardware issues.• Maintaining Hardware Inventory. Show less

Mumbai Area, India

• Network Administration • Hardware Support for all types of Desktop and Laptop. • Troubleshooting skills on Outlook 2003, Thunderbird, Netscape and Outlook Express.• Operating System Support • Antivirus installation and virus related problems• Working on mailing software such as Postmaster and Iqnox.• Backup and Restoration of Data & also SQL Database from DLT. • Maintaining Hardware Inventory.