Rakesh Varma Email & Phone Number

Lucknow, Uttar Pradesh, India

• Pitching products to clients and ensuring follow-up until deal closure.
• Taking complete ownership of sales and service in the designated area.
• Developing and sustaining long-standing client relationships.
• Leading and motivating the team to achieve sales targets.
• Planning and executing events with clients to boost engagement and sales.
• Conducting sales demos and closing deals effectively.

Lucknow Area, India

• Managing all aspects of business operations.
• Adherence in Complaint Resolution within the TAT.
• Ensuring collections of invoiced & pending amount from assigned schools.
• Participating in the recruitment and staff selection process.
• Managing Vendor Management for PAN India.
• Planning and coordinating project work.

Mumbai Area, India

• Responsible for leading, directing and managing all site operations to ensure consistently high levels of service, profitability and compliance.Duties;
• Managing all aspects of business operations.
• Participating in the recruitment and staff selection process.
• Planning and coordinating project work.
• Overseeing the supervision of employees.
• Manage resource assignments

Mumbai Area, India

• Working through ticketing (ITIL) process.
• Currently handling Remote Support from VNC, RDP and LMI.
• Working on Backup and Recovery Software ( Backup and Disaster Recovery )
• Non-voice Based Support.
• Working on Backup of Exchange and AD.
• Administrating Windows 2003 multiple Server-based network with Windows XP Professional clients.

Mumbai Area, India

• Working through ticketing (ITIL) process.
• Hardware Support for all types of Desktop and Laptop.
• Operating System Support.
• Good troubleshooting skills on Outlook 2003, Outlook 2007 & Outlook Express.
• Antivirus installation and resolving virus related problems.
• Network Support.

Mumbai Area, India

• Network Administration
• Hardware Support for all types of Desktop and Laptop.
• Troubleshooting skills on Outlook 2003, Thunderbird, Netscape and Outlook Express.
• Operating System Support
• Antivirus installation and virus related problems
• Working on mailing software such as Postmaster and Iqnox.