Rakesh Varma

Rakesh Varma Email and Phone Number

Experienced IT Operations Manager | Process Optimization & Data-Driven Decision Making | ITIL V3 & Power BI Enthusiast @ K12 Techno Services Pvt. Ltd.
bangalore, karnataka, india
Rakesh Varma's Location
Lucknow, Uttar Pradesh, India, India
Rakesh Varma's Contact Details

Rakesh Varma work email

Rakesh Varma personal email

n/a
About Rakesh Varma

Senior Manager with over 19 years of expertise in IT operations, sales, and project management. Known for streamlining processes, optimizing operational efficiency, and fostering client relationships that drive business growth.Throughout my career, I have led cross-functional teams, managed large-scale projects, and introduced innovative solutions to enhance productivity and customer satisfaction. My certifications, including Microsoft Certified Professional, ITIL V3 Foundation, and VMware Associate, complement my strong foundation in technology and operations.Currently, I am expanding my skill set in data analytics and Power BI to bring data-driven insights to decision-making. I am passionate about leveraging my experience to create value for organizations through strategic planning, effective leadership, and collaborative execution.Open to new opportunities where I can contribute to operational excellence, process improvements, and impactful leadership. Let’s connect to explore how I can help drive success for your team!

Rakesh Varma's Current Company Details
K12 Techno Services Pvt. Ltd.

K12 Techno Services Pvt. Ltd.

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Experienced IT Operations Manager | Process Optimization & Data-Driven Decision Making | ITIL V3 & Power BI Enthusiast
bangalore, karnataka, india
Employees:
705
Rakesh Varma Work Experience Details
  • K12 Techno Services Pvt. Ltd.
    Senior Manager
    K12 Techno Services Pvt. Ltd. Jan 2023 - Present
    Lucknow, Uttar Pradesh, India
    • Pitching products to clients and ensuring follow-up until deal closure.• Taking complete ownership of sales and service in the designated area.• Developing and sustaining long-standing client relationships.• Leading and motivating the team to achieve sales targets.• Planning and executing events with clients to boost engagement and sales.• Conducting sales demos and closing deals effectively.• Visiting clients daily to pitch products, collect payments, and handle… Show more • Pitching products to clients and ensuring follow-up until deal closure.• Taking complete ownership of sales and service in the designated area.• Developing and sustaining long-standing client relationships.• Leading and motivating the team to achieve sales targets.• Planning and executing events with clients to boost engagement and sales.• Conducting sales demos and closing deals effectively.• Visiting clients daily to pitch products, collect payments, and handle escalations.• Ensuring timely collection of invoiced and pending amounts.• Overseeing warehouse management and vendor relations.• Creating and updating relevant reports in CRM to monitor team productivity.• Ensuring adherence to TAT in complaint resolution.• Maintaining the operational budget and ensuring a professional working environment.• Conducting annual performance reviews of managers to ensure high levels of service and compliance. Show less
  • Next Education India Pvt Ltd
    Regional Manager Operations
    Next Education India Pvt Ltd Nov 2015 - Jan 2023
    Lucknow Area, India
    • Managing all aspects of business operations.• Adherence in Complaint Resolution within the TAT.• Ensuring collections of invoiced & pending amount from assigned schools.• Participating in the recruitment and staff selection process.• Managing Vendor Management for PAN India.• Planning and coordinating project work.• Overseeing the supervision of employees.• Manage resource assignments.• Identify and manage vendors for outsourced works.• Ensuring that staffs… Show more • Managing all aspects of business operations.• Adherence in Complaint Resolution within the TAT.• Ensuring collections of invoiced & pending amount from assigned schools.• Participating in the recruitment and staff selection process.• Managing Vendor Management for PAN India.• Planning and coordinating project work.• Overseeing the supervision of employees.• Manage resource assignments.• Identify and manage vendors for outsourced works.• Ensuring that staffs are smart and professional in their appearance at all times.• Keeping abreast of emerging technology changes and innovations.• Conducting annual performance reviews of field engineers.• Maintaining a clean, professional and safe working environment.• Keeping an eye on the operational budget. Show less
  • Glopore Ims: It Service Management Excellence. Delivered.
    Regional Operations Manager
    Glopore Ims: It Service Management Excellence. Delivered. Dec 2009 - Nov 2015
    Mumbai Area, India
    Responsible for leading, directing and managing all site operations to ensure consistently high levels of service, profitability and compliance.Duties;• Managing all aspects of business operations.• Participating in the recruitment and staff selection process.• Planning and coordinating project work.• Overseeing the supervision of employees.• Manage resource assignments• Preparing budgets and inventories.• Identify and manage vendors for outsourced… Show more Responsible for leading, directing and managing all site operations to ensure consistently high levels of service, profitability and compliance.Duties;• Managing all aspects of business operations.• Participating in the recruitment and staff selection process.• Planning and coordinating project work.• Overseeing the supervision of employees.• Manage resource assignments• Preparing budgets and inventories.• Identify and manage vendors for outsourced work• Ensuring that staffs are smart and professional in their appearance at all times.• Keeping abreast of emerging technology changes and innovations.• Conducting annual performance reviews of field engineers.• Maintaining a clean, professional and safe working environment.• Keeping an eye on the operational budget. Show less
  • Zenith Infotech Ltd
    Noc Engineer
    Zenith Infotech Ltd Mar 2009 - Dec 2009
    Mumbai Area, India
    • Working through ticketing (ITIL) process.• Currently handling Remote Support from VNC, RDP and LMI.• Working on Backup and Recovery Software ( Backup and Disaster Recovery )• Non-voice Based Support.• Working on Backup of Exchange and AD.• Administrating Windows 2003 multiple Server-based network with Windows XP Professional clients.• Installing, managing and troubleshooting Windows 2003 Server.
  • Glopore Im Services Pvt. Ltd.
    Service Engineer
    Glopore Im Services Pvt. Ltd. Aug 2008 - Mar 2009
    Mumbai Area, India
    • Working through ticketing (ITIL) process.• Hardware Support for all types of Desktop and Laptop. • Operating System Support. • Good troubleshooting skills on Outlook 2003, Outlook 2007 & Outlook Express.• Antivirus installation and resolving virus related problems.• Network Support.• Voice and Non-voice Based Support.• Provide remote troubleshooting support on desktop issues. ( VNC, RDP & NetMeeting )• Installation of Windows Server 2003 and all types of… Show more • Working through ticketing (ITIL) process.• Hardware Support for all types of Desktop and Laptop. • Operating System Support. • Good troubleshooting skills on Outlook 2003, Outlook 2007 & Outlook Express.• Antivirus installation and resolving virus related problems.• Network Support.• Voice and Non-voice Based Support.• Provide remote troubleshooting support on desktop issues. ( VNC, RDP & NetMeeting )• Installation of Windows Server 2003 and all types of OS.• Handling Network Printers installation and issues.• Doing all types of Escalation for Hardware issues.• Maintaining Hardware Inventory. Show less
  • Lancomp Networking Solutions
    Network Engineer
    Lancomp Networking Solutions Dec 2005 - Aug 2008
    Mumbai Area, India
    • Network Administration • Hardware Support for all types of Desktop and Laptop. • Troubleshooting skills on Outlook 2003, Thunderbird, Netscape and Outlook Express.• Operating System Support • Antivirus installation and virus related problems• Working on mailing software such as Postmaster and Iqnox.• Backup and Restoration of Data & also SQL Database from DLT. • Maintaining Hardware Inventory.

Rakesh Varma Skills

It Service Management Ccna Operating Systems Windows Server Networking Itil Network Administration Technical Support Active Directory Service Delivery Antivirus It Management Incident Management Team Management Vendor Management Software Installation Dns Troubleshooting Cisco Technologies Tcp/ip Servers Business Strategy Vpn Network Security Windows Vmware Dhcp Requirements Analysis Switches Human Resources Information Technology It Operations Microsoft Exchange Oracle Windows Xp Hardware Disaster Recovery Laptops Data Center Domain Name System Dynamic Host Configuration Protocol

Rakesh Varma Education Details

  • Madhurai Kamraj University
    Madhurai Kamraj University
    Social Sciences

Frequently Asked Questions about Rakesh Varma

What company does Rakesh Varma work for?

Rakesh Varma works for K12 Techno Services Pvt. Ltd.

What is Rakesh Varma's role at the current company?

Rakesh Varma's current role is Experienced IT Operations Manager | Process Optimization & Data-Driven Decision Making | ITIL V3 & Power BI Enthusiast.

What is Rakesh Varma's email address?

Rakesh Varma's email address is ra****@****o.co.in

What schools did Rakesh Varma attend?

Rakesh Varma attended Madhurai Kamraj University.

What are some of Rakesh Varma's interests?

Rakesh Varma has interest in Social Services, Children, Education, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.

What skills is Rakesh Varma known for?

Rakesh Varma has skills like It Service Management, Ccna, Operating Systems, Windows Server, Networking, Itil, Network Administration, Technical Support, Active Directory, Service Delivery, Antivirus, It Management.

Who are Rakesh Varma's colleagues?

Rakesh Varma's colleagues are Parcha Kalyan, Shafiya Taj, Vishwjeet Kumar, Devika Munnarwar, Simna V, Kushawar Sharma, Parag Thakker.

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