Md Rakib Hossain Email & Phone Number

Dhaka, Bangladesh

=> Developed a comprehensive web platform for the Bangladesh Government, enabling citizens to apply for character, succession, and citizenship certificates, as well as pay holding taxes. This automation significantly reduced processing time and eliminated manual paperwork.=> As a frontend developer I led and contributed to the development of a successful customer support platform, resulting in improved customer satisfaction and reduced response times. As the front-end development lead, I oversaw the team while actively participating in coding and implementation.=>Developed a data visualisation dashboard for Electrolux, leveraging over one million data points. The dashboard provides interactive insights into sales revenue trends over time, enabling management to analyse performance through various filters and parameters.

Dhaka, Bangladesh

=> Contributed to the development of a WordPress page builder plugin, now used by over 1 million users.Optimised WordPress themes for better performance and faster loading speeds, resulting in an 11% increase in theme sales.=> Led the technical support team, providing comprehensive technical assistance to existing users through the support ticket system.

Dhaka, Bangladesh

Helped our customers with their issues on WordPress themes and plugins. Everyday in average I solved 25 - 30 support tickets through our support desk related to PHP code bugs, Javascripts code errors, CSS and HTML issues.

Dhaka, Bangladesh

=> Created and maintained the company's website, implementing SEO strategies that resulted in the site being placed on Google's front page.=> Collaborated directly with local clients to understand their business needs and developed custom websites for them.