Raleigh Johnston Email & Phone Number

Medical Robotics company used for surgeries globally- Assisted implementation of several new manufacturing plants globally; trained two new Quality Assurance teams (including managers) that had no audit findings- Final quality assessment for outgoing surgery robots across multiple manufacturing plants, in a highly regulated industry- Primary source for.

San Francisco Bay Area

Designed, built, and advised custom work/accommodation/excursion vehicles- Side work included travel logistics for Founders Live Media, Inc. for an interim period

San Francisco

Platform for subscription and on-demand office services- Led an operations team of 70+ field operators and two supervisors; including hiring, staffing, promotion, performance, and termination- Grew portfolio of accounts with profitability into double digit YoY growth in Q1; managing churn, performance, and customer satisfaction metrics- Trained managers in.

San Francisco

Boutique Luxury Hotel / Union Square (4-Stars) / sbe-Directed all overnight operations including Front Office, Housekeeping, Security, and F&B- Increased overnight Front Office operational efficiency by 50% through automation and reduction of manual tasks; allowing overnight team to take ~4 hours of daily tasks from the daytime shifts-Cut guest recovery.

Campbell, CA

Upscale-Casual Restaurant in Downtown Area- Realized strong monthly increases to previous year’s EBITA, often doubling or tripling past marks- Lowered direct labor costs to just past 19%; goal company wide was to drive it down to 21%- Expanded the customer base through local outreach initiatives and weekly community fundraising- Built a robust catering.

Berkeley, CA

Mid-Sized (70+bed) Hostel in Berkeley- Coordinated upwards of 6,000 reservations annually, with the 2013 gross profit just under $400,000- Increased occupancy by over 20% in 2013 with increases in both average lengths of stay and given occupancy levels- Used traditional and creative marketing tactics, including modern online platforms such as Airbnb, to.

Berkeley, CA

Information as a Service (IaaS) utilizing cloud storage and remote monitoring to consolidate data into a subscription service- Remotely managed and monitored data collected by 60+ separate systems to create a standard of dispatch information with 99.99% up-time- Generated 30+ daily leads for customers in a subscription based model with defined contracted.