Ralph Gabriel De Borja Email & Phone Number

Philippines

- Supported the processing of daily transactions, ensuring accuracy and timeliness in account updates, transfers, and documentation.- Accurately entered and updated client information and transaction data into the bank’s systems, improving data accessibility and minimizing errors.

Quezon City, National Capital Region, Philippines

- Designed and executed traditional marketing campaigns and regional/national educational events, creating touchpoints in showcasing the company's innovative curriculum and solutions to educators, driving retention, expansion and new school partnerships.- Managed cross-functional collaboration between marketing, r&d, sales, and trainers, in ensuring consistent messaging, to have a successful execution of promotional initiatives, resulting increase in sales conversion rate.- Produced quality marketing materials (brochure and product catalog) that ensures consistent messaging, about the advantage of integrating our curriculum and software solutions, that align in their school curriculum.

- Conducted detailed needs assessments and product demonstrations, tailoring solutions to meet educational goals and requirements of each school.- Exceed customer service satisfaction, that encourage existing partner schools to recommend our curriculum and technology solutions to other schools, generating new leads annually.- Established and maintained strong relationships with key decision-makers, including school administrators, principals, and educators, resulting in increase in customer retention and expansion.- Collaborated cross-functional with internal teams (Marketing and R&D) to create customized sales presentations, proposals, and product recommendations, tailored to the needs of the customer.

Quezon City, National Capital Region, Philippines

- Surpassed monthly sales quota, driving store revenue and contributing to overall team success.- Delivered need-based product recommendations to consumers, resulting in a increase in customer satisfaction.- Maintained in-depth knowledge of Apple’s product lineup, enabling effective demonstrations and customer education.- Leveraged in-depth product knowledge to successfully cross-sell Apple services.