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Ralph Leslee Duo Email & Phone Number
Quality Excellence Analyst
at
ClickUp
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Quality Excellence Analyst
Location
Cagayan De Oro City, Northern Mindanao, Philippines
Company size
Who is Ralph Leslee Duo? Overview
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Quick answer
Ralph Leslee Duo is listed as Quality Excellence Analyst at ClickUp, a with 1427 employees, based in Cagayan De Oro City, Northern Mindanao, Philippines. AeroLeads shows a matched LinkedIn profile for Ralph Leslee Duo.
Ralph Leslee Duo previously worked as Senior Quality Analyst at Clickup and Quality Analyst at Clickup. Ralph Leslee Duo holds Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General from Liceo De Cagayan University.
Company email context
Email format at ClickUp
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ClickUp
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Profile bio
About Ralph Leslee Duo
Customer-centric Quality Assurance Professional who shifted from working in a business process outsourcing industry to being a digital freelancer. With my 10 years of tenure, I have faced various situations that have helped me sharpen my skills in problem-solving, time management, attentiveness, and patience which are all imperative to be a successful candidate for the role you offer. I'd love to bring the WOW experience I've provided over the years to your customers.
Current workplace
Ralph Leslee Duo's current company
Company context helps verify the profile and gives searchers a useful next step.
Clickup
10 roles
Ralph Leslee Duo work experience
A career timeline built from the work history available for this profile.
Senior Quality Analyst
Current
Aug 2024 - Present
Quality Analyst
Jul 2023 - Aug 2024
Senior Custom Support Specialist
Jun 2022 - Aug 2023
Customer Service Specialist
Aug 2021 - Jun 2022
Connections Representative
Feb 2020 - Aug 2021
Senior Quality Assurance Evaluator
GRAB PH- Monitors calls and emails in accordance to the company’s set guidelines- Provides actionable insights and coaching to agent-attributable opportunities- Reviews CSAT returns and provides feedback to help improve the agent and account's performance and customer satisfaction scores
Oct 2018 - Jul 2020
Quality Assurance Specialist
CATALINA MARKETING- Audits calls and tickets to measure performance and facilitate business’ strategic objectives- Provides quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution, and other agent quality performance measures.- Recommends intervention activities to address quality metric opportunities identified to improve the overall program, team, and agent performance.
Apr 2017 - Sep 2018
Senior Product Support Representative
CATALINA MARKETING TECHNICAL SUPPORT- Takes inbound/outbound calls and assists stores in troubleshooting coupon printer and promotion issues- Processes consumer coupon replacement requests
Apr 2015 - Mar 2017
Product Support Specialist
• CISCO FLIP VIDEO SUPPORT (Apr 2010- Mar 2015)- One of the Subject Matter Experts (SME) of the team- Creates or conducts weekly business reviews to Flip clients- Takes inbound calls concerning technical, presales or RMA/refund-related issues- Forwards refund and RMA requests to the Customer Support Team• LINKSYS HOMESTORE SALES SUPPORT (Dec 2012- Feb 2012)- Provides product information and promotional discounts to customers- Processes product purchases over the phone• LINKSYS TECHNICAL SUPPORT (Jan 2010- April 2010)- Troubleshoots network devices and WIFI connectivity- Offers fee-based options for extended warranty, upsells newly released products to customers and processes these via credit card transactions
Jan 2010 - Mar 2015
Team & coworkers
Colleagues at ClickUp
Other employees you can reach at clickup.com. View company contacts for 1427 employees →
MM
Michael Murphy
Colleague at ClickupChicago, Illinois, United States
View →
NB
Nikko Bullanday
Colleague at ClickupCaloocan City, National Capital Region, Philippines
View →
AS
Adam Szmukała
Colleague at ClickupGdańsk, Pomorskie, Poland
View →
DG
Dom Grupalo
Colleague at ClickupSan Diego, California, United States
View →
UD
Ur Dad
Colleague at ClickupRidgefield, Connecticut, United States
View →
KA
Karen Ann Macasero
Colleague at ClickupCarmona, Calabarzon, Philippines
View →
HJ
Henrick John Hernandez
Colleague at ClickupPasig, National Capital Region, Philippines
View →
TO
Tyler Osborne
Colleague at ClickupJacksonville, Florida, United States
View →
RT
Raziel T.
Colleague at ClickupCalabarzon, Philippines
View →
RL
Roman Lichtenshtein
Colleague at ClickupUnited States
View →
Michael Murphy
Colleague at ClickupChicago, Illinois, United States
View →
NB
Nikko Bullanday
Colleague at ClickupCaloocan City, National Capital Region, Philippines
View →
AS
Adam Szmukała
Colleague at ClickupGdańsk, Pomorskie, Poland
View →
DG
Dom Grupalo
Colleague at ClickupSan Diego, California, United States
View →
UD
Ur Dad
Colleague at ClickupRidgefield, Connecticut, United States
View →
KA
Karen Ann Macasero
Colleague at ClickupCarmona, Calabarzon, Philippines
View →
HJ
Henrick John Hernandez
Colleague at ClickupPasig, National Capital Region, Philippines
View →
TO
Tyler Osborne
Colleague at ClickupJacksonville, Florida, United States
View →
RT
Raziel T.
Colleague at ClickupCalabarzon, Philippines
View →
RL
Roman Lichtenshtein
Colleague at ClickupUnited States
View →
2 education records
Ralph Leslee Duo education
Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General
Associate'S Degree, Health Science Education
FAQ
Frequently asked questions about Ralph Leslee Duo
Quick answers generated from the profile data available on this page.
What company does Ralph Leslee Duo work for?
Ralph Leslee Duo works for ClickUp.
What is Ralph Leslee Duo's role at ClickUp?
Ralph Leslee Duo is listed as Quality Excellence Analyst at ClickUp.
Where is Ralph Leslee Duo based?
Ralph Leslee Duo is based in Cagayan De Oro City, Northern Mindanao, Philippines while working with ClickUp.
What companies has Ralph Leslee Duo worked for?
Ralph Leslee Duo has worked for Clickup, Dutchie, and Concentrix.
Who are Ralph Leslee Duo's colleagues at ClickUp?
Ralph Leslee Duo's colleagues at ClickUp include Michael Murphy, Nikko Bullanday, Adam Szmukała, Dom Grupalo, and Ur Dad.
How can I contact Ralph Leslee Duo?
You can use AeroLeads to view verified contact signals for Ralph Leslee Duo at ClickUp, including work email, phone, and LinkedIn data when available.
What schools did Ralph Leslee Duo attend?
Ralph Leslee Duo holds Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General from Liceo De Cagayan University.
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