Raluca Gagiu Email & Phone Number

Bruges, Flemish Region, Belgium

As a Delivery Program Manager I have the following main responsibilities:- Logistics coordination for learning programs and events for Microsoft- Stakeholders engagement to drive planning, logistics support and execution of learning programs for MicrosoftMain tasks:- Operational consulting for learning programs and events- Manage the communication with the learners, business owners- Engage with vendors for all logistics needs, including external trainers and moderators- Create classes in Success Factors- Management of rosters, including enrollment, waiting list management and class reconciliation- Provide guidance and support as needed for learners throughout the delivery process- Post-event evaluation administration, summary reporting, communications, as needed- Team Coordinator

Bucharest, Romania

As a Global Travel Manager I had the following responsibilities:- Management of the Global Travel Program, establishing the program goals, policies, procedures in accordance with company strategy, across 44 countries.- Monitoring travel costs and driving cost efficiency, program and policy compliance.- Oversight of the travel agencies - including all operational issues, management reporting systems, and adherence to policy.- Manage all travel vendor relationships, programs (agency, air, hotel, car rental) and performance and ensuring compliance in alignment with the Global Travel Program strategy.- Benchmark, analyse, monitor and report on global travel spent to Group Finance Controller and Executive Management.- Strategically sourcing travel related suppliers.- Oversee and conduct RFP’s for travel.- Leading quarterly and/or semi-annual business reviews with travel agencies.- Identifying and driving cost saving opportunities where feasible.- Act as an expert and the “go to” point for Travel agents and anyone else in the business for any policy and process clarifications.- Serve as a subject matter expert (SME) for Travel data management and reporting.- Process analysis and documentation.- Drive process and tools improvements to increase program efficiency.- Manage the new travel programs and travel process changes including communication management and periodical traveller and management feedback.- Develop key documentation, user guides and other necessary materials.- Manage communication on appropriate and timely travel advisories to travellers.- Remain current with relevant industry changes and trends through participation in international travel organisations, activities and conferences such as GBTA, ITM or ACTE.

Bucharest, Romania

As a Finance Team Assistant I was supporting the Associate Director of Finance / Group Financial Controller on day-to-day activities:- Organise daily agenda;- Scheduling meetings, sending invites to the participants, attend meetings and take Minutes of the meeting;- Maintaining and updating the action list (e.g. tracking of issues and promptly follow-up);- Prepare presentations, spreadsheets;- Follow up on the material required and compiling the presentation for the Audit Committee and for the monthly CFO Day reviews;- Maintaining and updating the related distribution lists (Finance & ROW);- Organising travel logistics, visas, logistics for off-site meetings (Finance Leadership Conferences) by collaborating with internal and external parties involved in the country and abroad;- Managing and updating the Finance Calendar (meetings changes, schedule, etc.);- Maintaining the Organisation Charts for Finance;- Maintaining and compiling all Finance Policies and process documentation and follow-up for yearly update.I was also supporting the Shared Services Centres (Bucharest & Chennai) with:- Scheduling meetings, sending invites to the participants, attend meetings and take Minutes of the meeting; maintaining and updating the action list (e.g. tracking of issues and promptly follow-up);- Engaging and leading events and initiatives within SSC team (Team dinners, Secret Santa, Halloween event, etc.);- Organise travel logistics, visas; invoices dispatching;- Coordinating and preparing articles for SSC Monthly Newsletter;- Sending Birthday emails for SSC Team (Chennai & Bucharest);- Monthly follow up with the Corporate AP Team in order to provide the AMEX statement of the Chairman to the CEO;- Prepare presentations (R&R Awards, Visual Management), certificates/diplomas.- Occasionally supporting the Group Control Team members with administrative tasks.- Coordinating and supervising the activity of the Junior Finance Team Assistant.

Bucharest, Romania

EU Funds Projects activities:- Analysis of existing structural funds;- Identifying and addressing potential customers (beneficiaries of EU funded projects);- Meetings with potential clients, presenting demos;- Maintaining and developing relationships with potential clients;- Writing grant applications for and prepare all necessary documents for project proposal (in IT and Tourism area);- Verifying if the documentation submitted by the beneficiary/partner required for the project is compliant;- Assistance in the relationship with the Managing Authorities and Intermediate Bodies of the European Programs;- Consultancy for clients/partners.Commercial activities:- Prospecting & analysis of the market - (studies on potential customers, competitors);- Identifying and approaching new customers;- Promoting the products, services and the image of the company;- Maintaining and developing the relationship with the existing clients, following the status of the projects, etc.;- Creating and updating databases with specific activity.Outsourcing (IT resources profile) activities:- Maintaining and developing the relationship with existing customers;- Creating and publishing job adverts, selecting candidates, interviewing candidates;- Preparing specific documentation for the selected profiles (work contracts, additional documents, monthly activity reports, etc.);- Maintaining and developing the relationship with the staff that was working on client site;- Creating and updating databases with specific activity. Public Tenders activities:- Monitoring and identifying tenders on specialised sites;- Preparing and organising the documentation for tenders.

Bucharest, Romania

Basic Accountancy activities:- Preparing and recording invoices, expenses reports;- Preparing monthly revenues and expenses reports, reports with revenues and expenses forecast;- Introducing the incomes and expenses in the company's intranet application;- Preparing and transferring various accounting reports to Spain office (invoice income and expenses reports, personnel expenses reports, etc.);- Collaboration with Spain office regarding monthly accountancy reports, etc.Administration of the office, specific secretarial activities:- Correspondence, taking calls, document management,internal briefings, greeting visitors;- Organising, archiving, printing documents, business presentations, etc.;- Maintaining the relationship with the customers, business partners, providers;- Office supplies procurement;- Organising the meetings and all the materials needed for the meetings;- Translation of various documents when necessary (English to Romanian, Romanian to English);- Hotels, airlines, restaurants bookings;- Offering support in various situations occurring in the company;- Updating databases with specific activity;- Performing other related duties assigned.Human Resources activities:- Creating and publishing job adverts, selecting candidates, interviewing candidates;- Preparing specific HR documentation (work contracts, additional documents, etc.).- Keeping evidence of the employees work activity (working hours, holidays, overtime hours, activity hours reporting, etc.).

Bucharest, Romania

Main tasks/responsibilities:- Basic accountancy (introducing invoices in a specific ERP application, preparing monthly folder with all accounting documents (invoices, receipts, contracts, sales reports, etc.) for the Accountancy company);- Maintaining the relationship with the bank, the authorities;- Supply/Acquisitions;- Maintaining the relationship with the existing suppliers;- Managing stock control and budgets;- Planning and coordinating menus;- Human Resources activities;- Marketing (flyers, promotion in various publications from the related field, etc.);- Helping in any area of the restaurant when circumstances dictated.

Bachelor’S Degree, International Economic Relations; International Business

High School, Tourism