Ram B.

Ram B. Email and Phone Number

Salesforce Lead Consultant at NTT DATA Services @ NTT DATA North America
plano, texas, united states
Ram B.'s Location
Cambridge, Ontario, Canada, Canada
About Ram B.

Certified Salesforce Developer and Certified Salesforce Administrator with Around 6 years of professional IT experience in Salesforce.com CRM and Force.com platform requirements.

Ram B.'s Current Company Details
NTT DATA North America

Ntt Data North America

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Salesforce Lead Consultant at NTT DATA Services
plano, texas, united states
Employees:
22009
Ram B. Work Experience Details
  • Ntt Data North America
    Technical Lead Consultant
    Ntt Data North America Mar 2024 - Present
    Ontario, Canada
  • Ntt Data Services
    Salesforce Developer
    Ntt Data Services Jun 2021 - Present
    British Columbia, Canada
  • Rothmans, Benson & Hedges Inc.
    Salesforce Developer
    Rothmans, Benson & Hedges Inc. Jan 2020 - Jun 2021
    Toronto, On, Canada
    *Performed the role of Salesforce Developer in the Organization.*Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API.*Designed and developed SFA based Application on Froce.com Platform in Salesforce.com environment with Apex programming language at backend and Visual Force pages as user interface*Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.*Interacted with Various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.*Involved in implementation and Design of Cases and Issue with Order Management and Product Return module.*Implemented Wave Analytics, created datasets, dashboards and apps for Opportunity, Accounts and Cases.*Familiar with Salesforce latest product launches including Wave Analytic. Developed wave dashboards using Salesforce platform as the backend.*Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user Interface.*Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.*Contributed towards HLD and LLD phase and design documents preparation by integrating different modules and also tracking changes using GIT,GITHUB.*Worked on salesforce standard objects (accounts, contacts, leads, opportunities).*Created Custom objects, formula fields and design validation rules page layouts, workflow rules. *Maintenance of CRM functionality implementing SFDC.*Creating SFDC reports (functional and technical documents).*Create profiles, roles and configure permissions according to organizational hierarchy requirement.
  • Cgi
    Salesforce Developer
    Cgi May 2016 - Dec 2019
    Toronto, On, Canada
    *Involved in SDLC including Analysis, Requirement gathering, Designing, Development, Enhancements and Testing.*Designed, developed, and deployed Apex Classes, Controller Classes, Visual Force Pages and Apex Triggers for various functional needs in the application.*Written Apex REST API Web Service classes to automate the end-to-end flow.*Integrated SFDC with applications on Splunkbase using REST API and used MuleSoft for Integration purpose. *Developer Console to debug & resolve issues and used Workbench REST Explorer for Unit testing the functionality.*Used SOQL & SOSL for data manipulation needs of the application using platform database objects.*Created various Reports (Summary reports, Matrix reports, Pie charts, Dashboards and Graphics) and Report folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the need in the organization. Visualforce Pages using front-end technologies like JavaScript, AngularJS, HTML & CSS and included Apex Triggers for extra functionality and wrote Apex Classes and controller to provide functionality to the Visual Force pages.*Created UI in Lightning using Aura components, CSS, Bootstrap for a user to enter case details and submit to Salesforce. Experience in using Salesforce Lightning Inspector to debug the lightning components.*Involved in building Lightning components apps to provide better and more interactive interfaces to end users, which help in sales enhancements.*Created custom objects, workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic. *Created a Permission Set and assigned to marketing profile to give access to objects to execute the functionality.*Integrated Pardot with Salesforce and used Pardot marketing automation to gain new referrals.
  • Infosys
    Software Engineer
    Infosys Aug 2011 - Apr 2013
    Pune, Maharashtra, India
    *Involved in analysis and design of the application architecture based on MVC Architecture, used open-source Struts framework and Database with new field updates added to the legacy system. *Worked on SOAP Web services using C++ in multi-threaded application development processing XML requests. Used various data structures, algorithms. C/C++ interface to retrieve/update info from/to the DB.*Developed multithreaded cache offline program in C++ to support various UIs to deliver/process data for a scalable, high throughput, low latency applications.*Wrote and customized several Java Programs for the spend management system at SBI to streamline the process of procurement. Web Tier was developed by using Struts Framework. Involved in Application development with IDE Tool Eclipse and web server Tomcat.*Designed and developed User Interfaces, Menus using HTML, CSS, DHTML, JSP, JavaScript and client-side & server-side validations. Created front-end screens for the module by using JSP’s. *JavaBeans have been developed for using them among various modules of the application.*Used PL/SQL, Stored Procedures and table level and system level triggers for handling database processing and for generating analysis reports from MS SQL Server.*Involved in writing XML parser handlers for parsing XML files and filling JavaBean Objects. Used SVN for Source Control and Version Management.*Involved in Module and Unit Level Testing with JUnit, participated in database tuning.

Ram B. Education Details

Frequently Asked Questions about Ram B.

What company does Ram B. work for?

Ram B. works for Ntt Data North America

What is Ram B.'s role at the current company?

Ram B.'s current role is Salesforce Lead Consultant at NTT DATA Services.

What schools did Ram B. attend?

Ram B. attended Indiana Institute Of Technology, Jntuk.

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