Ram is an accomplished Spa & Wellness Director with over 25 years of experience in wellness, recreation, and lifestyle sectors, currently serving as the Country Director of Spa and Wellness Operations for Six Senses Bhutan where he oversees five resort operations. His expertise includes establishing spa brands, managing large operations, and developing innovative wellness programs while maintaining a focus on profitability and organizational goals. Renowned for his authentic interpersonal style and ability to connect emotionally with guests and team members, Ram stands out as a leader committed to enhancing the overall wellness experience through a holistic approach to hospitality.Key Points• He has a strong background in pre-opening services, including spa and yoga training, and managing large operations.• Recognized for his authentic style, Ram effectively creates emotional connections with both guests and employees, enhancing their overall experience.• Ram's focus on innovative wellness offerings is coupled with a strong emphasis on profitability and bottom-line orientation.• He is skilled in establishing spa brands, creating menus, and formulating Standard Operating Procedures (SOP) for operations.• Ram's understanding of hotel operations empowers him to promote agility, empathy, and diversity within the workplace.• Currently, he manages five resort operations at Six Senses Bhutan, demonstrating his capability in handling multiple high-end wellness environments.